Dilpreet Kaur
Customer Service Advisor
Bareilly,Uttar Pradesh
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Customer Support industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
Certifications
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Customer Support Executive
Telus Inernational
Noida, Uttar Pradesh
02.2020 - Current
- Listened to customers' questions and concerns to provide answers or responses.
- Recommended potential products or services by collecting customer information and analyzing customer needs.
- Hosted forums for current and prospective customers to share concerns, thoughts and ideas.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Customer Support Executive
Easy Computer Pvt Ltd.
Noida, Uttar Pradesh
07.2016 - 01.2020
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Maintained financial accounts by processing customer adjustments.
- Obtained signatures for financial documents and invoices.
Education
High School Diploma -
Bishop Conrad Sr. Sec School
Bareilly 04.2011 - 05.2012
No Degree - Commerece
Gulab Rai Montessori
Bareilly 06.2013 - 04.2014
Bachelor of Accountancy - Commerce
Ruhilkhand Univerity
Bareilly 06.2014 - 05.2017
Skills
Advance excel certificate by NIIT
undefinedCertification
Advance excel certificate by NIIT
Timeline
Customer Support Executive
Telus Inernational
02.2020 - Current
Customer Support Executive
Easy Computer Pvt Ltd.
07.2016 - 01.2020
Bachelor of Accountancy - Commerce
Ruhilkhand Univerity
06.2014 - 05.2017
No Degree - Commerece
Gulab Rai Montessori
06.2013 - 04.2014
High School Diploma -
Bishop Conrad Sr. Sec School
04.2011 - 05.2012
Similar Profiles
JYOTI NAHARJYOTI NAHAR
PRT at SN INERNATIONAL SCHOOLPRT at SN INERNATIONAL SCHOOL
Abhigya MisraAbhigya Misra
Personal Lines Associate at Hub InernationalPersonal Lines Associate at Hub Inernational
David KruzekDavid Kruzek
Inventory Stocker at W.I.S InernationalInventory Stocker at W.I.S Inernational
Akshat BhattAkshat Bhatt
Rural Agriculture Work Experience (RAWE) at Jublient Agriculture Rural Development SocietyRural Agriculture Work Experience (RAWE) at Jublient Agriculture Rural Development Society
ATUL TRIVEDIATUL TRIVEDI
Lead Hub Operations at FlipkartLead Hub Operations at Flipkart