CHRISTO FRANCIS

To get insights of the excellent practices under the able guidance and connect the dots between academic Knowledge and practical world, in your esteemed organization. Willing to gain more knowledge in Auditing, Accounting and Finance. Logical bringing 2 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Driven with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Collaborated with team of 30 in the development of Customer support.

I'm searching for lots of chances to sharpen my abilities and pick up new ones. I'm also prepared to adapt to a world that is constantly changing.
In my college (Christ University), I have worked on projects like cryptocurrency and its impact on the next generation.
During my stay in college, I worked with a variety of clubs and commetiees.

Excel