Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Websites
Languages
References
Timeline
Generic
DILSHAD SHEIK

DILSHAD SHEIK

Bangalore

Summary

Results-driven HR professional experienced in streamlining employee onboarding processes, addressing new joiners' queries, and managing HR help desk operations. Successfully facilitated compliance through timely issuance of PF, ESI, and PT challans while maintaining accurate records for audits. Collaborated with department managers to assess workforce needs, organized recruitment efforts at various events, and administered employee recognition and benefits programs. Demonstrated analytical skills through data analysis and the creation of KPI reports to support operational decision-making.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr. Executive(HR)

Technique Control Facility Management Pvt.Ltd.
Bangalore
06.2019 - Current
  • Streamlined employee onboarding process, issuing offer letters and initiating background verifications.
  • Generated and inserted UAN and ESIC for new employees.
  • Addressed new joiners' onboarding queries and facilitated introductions to all departments.
  • Managed HR help desk and resolved employee grievances related to ESI and PF.
  • Timely generated PF, ESI, and PT challans, ensuring compliance.
  • Liaised with government agencies to complete compliance-related formalities promptly.
  • Maintained accurate records of registrations and renewals for audits.
  • Prepared and submitted compliance documents and reports to relevant authorities.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Worked with department managers to assess needs.
  • Coordinated employee benefits programs, including health insurance and retirement plans.
  • Administered employee recognition programs to reward outstanding performance.
  • Scheduled meetings with employees to address concerns and grievances.

Executive - MIS

Technique Control Facility Management
Bangalore
06.2019 - 03.2020
  • Analyzed utility consumption data using Google Sheets to identify trends and optimize usage.
  • Tracked and maintained MIS reports for operations and maintenance of Manyata Embassy Tech Park.
  • Prepared daily, weekly, and monthly KPI reports to support operational decision-making.
  • Generated ad-hoc reports for management to address specific inquiries and performance metrics.
  • Tracked and maintained MIS reports for operations and maintenance of Manyata Embassy Tech Park.

Help Desk Executive

Idea Pvt.ltd
Eluru
03.2016 - 11.2018
  • Resolved customer issues and managed order payments efficiently.
  • Assisted customers in selecting products that met requirements and budget constraints.
  • Informed customers about upcoming promotions and exclusive deals.
  • Engaged with customers to ensure enjoyable and shareable experiences.
  • Transitioned customers from prepaid to postpaid plans effectively.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Analyzed root causes of recurring problems to prevent future incidents.
  • Provided technical assistance to customers via phone, email, and online chat.

Education

Bachelor of Engineering - Electrical & Electronics

Ramachandra College of Engineering
Eluru
01.2013

Skills

  • Analytical skills
  • Organizational abilities
  • Attention to detail
  • Greyt HR and management
  • Google Sheets expertise
  • Microsoft Office proficiency
  • Compliance management
  • Data analysis

Certification

  • Power BI Data Analyst Associate, Udemy
  • Human Resources Management, Great Learning

Accomplishments

  • Built a master dashboard to track organization attendance, audit scores, and minimum wages tracker
  • Conversion of offline reports to online reports
  • Maintained a 95% score in most of the audits

Affiliations

  • Achieved a spot award for putting in extra effort to close the open books of full and final settlements
  • I received an appreciation email for maintaining an above 95% score for critical client sites like IKEA

Languages

  • Urdu
  • English
  • Telugu
  • Hindi
  • Kannada

References

References available upon request.

Timeline

Sr. Executive(HR)

Technique Control Facility Management Pvt.Ltd.
06.2019 - Current

Executive - MIS

Technique Control Facility Management
06.2019 - 03.2020

Help Desk Executive

Idea Pvt.ltd
03.2016 - 11.2018

Bachelor of Engineering - Electrical & Electronics

Ramachandra College of Engineering

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