Software Engineer with over three years of experience in full-stack development and leading product cycle from conception to completion. Seeking a challenging and rewarding opportunity to apply my skills and knowledge to drive business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Software Engineer
Tangoe India Softek Services Pvt Ltd
04.2022 - Current
Engineered robust code for key features within the ordering application that improved system reliability; personally fixed critical bugs identified in production, leading to zero downtime during peak usage periods
Order Management: Engineered robust features enabling customers to seamlessly place, modify, and cancel service orders for mobile plans and broadband services; streamlined order processing that reduced activation time by 30 minutes per customer request
System Integration: Pioneered the synchronization mechanism for order changes between applications, achieving a 99% accuracy rate on customer information reflecting in real time during high-volume service request periods
Data Synchronization: Crafted robust solutions that enabled rapid syncing of order alterations with backend telecom systems; achieved a 90% reduction in processing delays related to cancellations or updates on customer orders
Service Provisioning: Analyzed key specifications of user requests alongside core systemsʼ requirements as the most junior member on the team; improved alignment between frontend applications and backend services for seamless order fulfillment
Error Handling & Retries: Implemented mechanisms to handle failures in order processing, including retry logic for order submission, ensuring that failed requests are retried automatically and that customers are notified of any issues
API Development: Engineered robust REST APIs to seamlessly transmit order details, customer service data, and product offerings to core telecom applications, reduced integration time by 25 hours per month through streamlined processes
Order Workflow: Managed and optimized the order lifecycle, from order creation through to service provisioning, including handling order status updates, billing integration, and backend validation
Frontend Development: Improved Angular components and services for the ordering interface, enabling customers to easily create and modify service orders through a user-friendly web portal
Designed and managed the PostgreSQL database schema for storing order data, service configurations, and customer profiles
Ensured efficient data retrieval through well-optimized queries and indexing for performance
Agile Development: Coordinated cross-functional efforts with developers during bi-weekly sprints, enhancing user story refinement through rigorous discussions; resulted in resolving the top three recurring bugs within a single development cycle
Project Engineer
Wipro
09.2021 - 04.2022
Implemented a multilingual feature, enabling language change functionality on a GSK website, improving user accessibility and engagement across regions
Developed and customized the front-end interface using HTML and CSS, creating a seamless and user-friendly experience aligned with brand guidelines
Revamped existing frameworks with .NET solutions that improved response times by an average of 60%, allowing for faster data retrieval and smoother user interactions across platforms
Collaborated with cross-functional teams to align project goals with regulatory and brand requirements
Education
Btech - Electrical, Electronics And Communications Engineering