Summary
Overview
Work History
Education
Skills
Training
Timeline
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Dinesh Asokan

Chennai,TN

Summary


Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

5
5
years of professional experience

Work History

IT Technical Support Executive

Inspirisys Solutions - Tata Realty
11.2024 - Current
  • Managed high levels of call flow and responded to technical support needs.
  • Researched and identified solutions to technical problems.
  • Created user accounts and assigned permissions.
  • Generated reports to track performance and analyze trends.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Monitored system performance to identify potential issues.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Determined best methods for IT to support key business objectives.

Test Engineer

Tamil Bee App
02.2021 - Current
  • Prepared Test Scenarios for the Functionalities and Test Cases for each Scenarios
  • Executed the Test Cases on variety of devices & simulators and generate status report
  • Building, Testing and sharing apps on multiple platforms including Windows, Android and IOS
  • Participating in code reviews with developers to fix issues
  • Release versions for internal testing using Apple’s App Store Connect/TestFlight and Google’s Play Console.

Education

B.E - Computer Science and Engineering

St. Peters College of Engineering and Technology
01.2020

Higher Secondary Education - undefined

VOC Vidyalaya Matriculation Higher secondary school
01.2016

SSLC - CBSE Syllabus - undefined

SKNS PMC Vivekananda Vidyalaya Junior College
01.2014

Skills

  • Technical consulting
  • Technical support
  • Team collaboration
  • Problem-solving aptitude
  • Communication skills
  • Business intelligence testing
  • Database management
  • Relationship building
  • Interpersonal communication
  • Customer service
  • Data analysis
  • Report building

Training

  • Q-spiders Software Testing
  • Completed Testing Course in Q-spiders Software Testing Training Institute.
  • Participated in Real Time project as a Test Engineer to test the Research 360 stock analysis (Motilal Oswal) application
  • QA Automation course (SDET) @ Crio.do

Timeline

IT Technical Support Executive

Inspirisys Solutions - Tata Realty
11.2024 - Current

Test Engineer

Tamil Bee App
02.2021 - Current

Higher Secondary Education - undefined

VOC Vidyalaya Matriculation Higher secondary school

SSLC - CBSE Syllabus - undefined

SKNS PMC Vivekananda Vidyalaya Junior College

B.E - Computer Science and Engineering

St. Peters College of Engineering and Technology

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Dinesh Asokan