DINESH E. KUMAR
Chennai
Summary
Motivated banking professional with experience in customer acquisition, relationship management, and branch banking operations at IDFC FIRST Bank. Seeking to utilize my communication, sales, and customer service skills to contribute to organizational growth and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Bank Officer
IDFC FIRST BANK
09.2023 - 06.2026
- Acquiring new CASA and HNI customers for the branch.
- Managed customer relationships to enhance portfolio growth.
- Cross-sold banking products including credit cards, insurance, and loans to meet customer needs.
- Delivered high-quality customer service while supporting branch business development.
- Coordinating with internal departments for customer onboarding and compliance.
Education
Bachelor of Science (B.Sc) -
Thanthai Hans Roever College
Skills
- CASA Acquisition
- Customer Relationship Management
- Cross Selling
- Retail Banking Operations
- KYC & AML Compliance
- Credit Card Sales
- HNI Client Handling
- Communication Skills
- Digital Banking
- Customer relationship management
Languages
- English
- Tamil
- Kannada
Languages
Tamil, English, Telugu
First Language
Timeline
Bank Officer
IDFC FIRST BANK
09.2023 - 06.2026
Bachelor of Science (B.Sc) -
Thanthai Hans Roever College