Dinesh Kumar

Around 5.5 years into IT industry having 4+ years of experience as Salesforce Developer with Lightning includes analysis, design, testing and implementation of application. Having strong problem solving and programming skills in Internet and Internet based applications. Possess excellent interpersonal and communication skills in dealing both technical and business personnel.

Customer Relationship Management

The Institute has provided training and learning to tens of thousands of individuals and organizations around the world for more than 60 years. The global member faculty includes members who are leading consultants, practitioners and researchers at the forefront of innovation in organization and leadership development, interpersonal skills and human development, group dynamics, and diversity and inclusion.

Roles & Responsibilities:

• Created and managed user profiles, roles, and permissions.

• Configured and maintained security settings, including sharing rules and data access.

• Designed and implemented custom objects, fields, and page layouts.

• Developed and maintained reports and dashboards to meet business requirements.

• Created and managed workflows, process builder, and approval processes.

• Performed data imports, exports, and updates using tools like Data Loader.

• Promoted and enforced best practices for system use and data management.

• Demonstrated strong problem-solving and analytical skills.

• Managed projects, timelines, and deliverables effectively.

• Proficient in Salesforce administration, configuration, and customization.

• Regularly monitored and maintained data quality and integrity.

Professional insurance advisors and service providers since 1887, The Company provides a full suite of employee benefit and risk management services through the team of more than 360 industry professionals. Today, Berkshire Hathaway Inc. is a holding company owning subsidiaries that engage in a number of diverse business activities including property and casualty insurance and reinsurance, utilities and energy, freight rail transportation, finance, manufacturing, services and retailing.The group of subsidiaries that underwrite property & casualty insurance and reinsurance include GEICO, the third largest private passenger auto insurer in the United States, General Re and the Berkshire Hathaway Reinsurance Group which are two of the world's largest reinsurers.

Roles & Responsibilities:

• Developed custom applications using Apex, Visualforce, and Lightning components.

• Designed and implemented complex Salesforce solutions based on business requirements.

• Created and maintained custom objects, fields, and page layouts.

• Developed and deployed workflows, process builder, and triggers to automate business processes.

• Integrated Salesforce with external systems using REST API.

• Developed and maintained Visualforce pages and Lightning components for a rich user interface.

• Implemented Batch apex based on the requirements.

• Used SOQL and SOSL for data querying and manipulation.

• Created and maintained detailed technical documentation for developed solutions.

• Managed and deployed code changes using version control systems like Git.

• Conducted unit testing and debugging to ensure high-quality code.

• Participated in code reviews and followed coding standards and best practices.

• Stayed updated with the latest Salesforce releases and new features.

The Partner Incentives project aimed to enhance and optimize an existing incentive management system within Salesforce. The project focused on improving the calculation and distribution of incentives to customers and partners, ensuring accuracy and efficiency. The overall goal was to boost customer loyalty, drive sales growth, and provide valuable insights. Company offers rebates to its channel partners as a financial incentive for ordering a specific quantity of products or spending a certain amount of money over a period of time, with refunds usually increasing as customers meet higher sales targets.

Roles & Responsibilities:

• Developed responsive and efficient Lightning Web Components (LWC) to enhance the Salesforce user experience.

• Created reusable LWC components to standardize functionality across different parts of the application.

• Integrated LWC with Apex controllers to fetch and manipulate data from Salesforce.

• Leveraged Lightning Data Service (LDS) for seamless data access in LWC.

• Implemented custom event handling and inter-component communication in LWC.

• Used SLDS (Salesforce Lightning Design System) to ensure consistent and visually appealing UI.

• Optimized LWC for performance, ensuring fast load times and smooth interactions.

• Developed complex front-end logic using JavaScript features in LWC.

• Implemented security best practices in LWC development to protect sensitive data.

• Debugged and resolved issues in LWC using browser developer tools.

• Collaborated with UX/UI designers to create intuitive and user-friendly interfaces using LWC.