Dinesh Mahindrakar
Pune
Summary
Results-driven Lead Associate with substantial background in managing teams, driving sales growth, and enhancing customer satisfaction. Proven skills in strategic planning, project management, and budgeting. Demonstrated ability to foster strong relationships with clients and stakeholders. Consistently exceeded performance goals in past roles through innovative strategies and team collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Associate
WNS Global Services Pvt. Ltd.
Pune
04.2022 - Current
- Conducted regular process reviews to identify process improvements, reducing customer SLA violations.
- Integrated KPI management framework resulting in enhanced project execution.
- Performed a deep-dive analysis and created COEs (Correction of Errors) based on RCA.
- Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
- Led and assessed the performance of a team of 16 individuals, routinely delivering actionable feedback for improvement. Implements corrective measures based on detailed assessments.
- Invoice Processing: Receive, review, and verify invoices for accuracy, completeness, and adherence to company policies.
- Delegated tasks appropriately according to individual skill sets. Implemented strategic plans to enhance team performance and productivity.
- Analyzed data from multiple sources, such as credit card companies, banks, and payment processors, for suspicious activity.
- Ensured compliance with applicable laws, regulations, and industry standards pertaining to chargebacks.
- Monitored chargeback rates and developed strategies to minimize financial losses due to fraud.
- Reviewed chargeback and fraud process documentation regularly to ensure accuracy and completeness.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Accountant
Vision Technologies
Solapur
12.2020 - 03.2022
- Managed customer relationships, and conducted regular audits to identify areas for improvement.
- Trends, providing actionable insights for decision-making.
- Prepared monthly closing entries for multiple companies' books of records.
- Reviewed invoices for accuracy and completeness prior to payment processing.
Accountant
ABS Digital Cable Pvt. Ltd.
Solapur
01.2020 - 11.2020
- Performed reconciliations between the general ledger and bank accounts to ensure accuracy.
- Collaborated with colleagues to implement a new accounting system.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Audit Assistant
M/s. Vijay Panchappa & Co. (Chartered Accountants)
Solapur
05.2014 - 11.2017
- Prepared and presented audit reports to management, outlining findings, and recommendations.
- Tracked and analyzed changes in financial assets and liabilities to identify potential fraud.
- Evaluated financial statements to ensure accuracy and compliance with regulations.
- Conducted audit tests to evaluate internal control systems and assessed accuracy of financial records.
- Reviewed client's general ledger accounts and reconciled account balances on a monthly basis.
Audit Assistant
G M Pawle and Co. (Chartered Accountant)
Solapur
06.2011 - 04.2014
- Conducted regular audit checks to ensure compliance with accounting standards and regulatory requirements.
- Ensure the accuracy of financial records.
- Conducted audits for banks, textile companies, schools, colleges, and industry standards.
- Assisted external auditors during annual audits by providing requested documents and information.
- Prepared detailed schedules for auditing purposes, such as revenue and expense accounts or inventory items.
- Performed financial analysis to identify discrepancies in accounting data and created reports to document findings.
Education
Master of Commerce - Banking & Finance
Solapur University
Solapur, India04.2017
Bachelor of Commerce - Accounting
Solapur University
Solapur, India04.2014
Skills
- Data analysis
- Analytical thinking
- Leadership
- Fast Learner
- Positive Attitude
- MS Office
- SAP
- JIRA
- Banking Portal (Barclays, Amex, Citi, WEX)
- Auditing
Personal Information
- Date of Birth: 10th June 1994
- Marital Status: Married
- Languages Known : English, Marathi, Hindi
- Gender : Male
- Nationality : Indian
Accomplishments
- League of Champions
Certification
- Google Data analytics
Timeline
Lead Associate
WNS Global Services Pvt. Ltd.
04.2022 - Current
Accountant
Vision Technologies
12.2020 - 03.2022
Accountant
ABS Digital Cable Pvt. Ltd.
01.2020 - 11.2020
Audit Assistant
M/s. Vijay Panchappa & Co. (Chartered Accountants)
05.2014 - 11.2017
Audit Assistant
G M Pawle and Co. (Chartered Accountant)
06.2011 - 04.2014
- Google Data analytics
Master of Commerce - Banking & Finance
Solapur University
Bachelor of Commerce - Accounting
Solapur University
Similar Profiles
Prakash Chandra PandeyPrakash Chandra Pandey
Sr. Associate at WNS Global Services Pvt. Ltd.Sr. Associate at WNS Global Services Pvt. Ltd.
Sachin PanditSachin Pandit
Senior Associate at WNS Global Services Pvt LtdSenior Associate at WNS Global Services Pvt Ltd
Amar Singh GillAmar Singh Gill
Assistant Manager - Motor Insurance Claims at WNS Global Services Pvt. LtdAssistant Manager - Motor Insurance Claims at WNS Global Services Pvt. Ltd