Dinesh Singh

• • Implemented file auditing and activity monitoring using the Google Admin Console to detect suspicious behavior and prevent data leaks.• Assisted users with file recovery, permissions management, and drive quota issues through the Google Admin Console.• Managed and configured Google Drive settings including data loss prevention (DLP), storage policies, and sharing restrictions for organizational units (OUs).• Supported bulk migration of files and folders from legacy systems to Google Drive using tools like Google Workspace Migrate and Drive API scripts.• Acted as the technical escalation point for complex issues, coordinating cross-functional efforts to resolve incidents efficiently• Held regular team meetings, stand-ups, and review sessions to ensure alignment on priorities and team accountability• Reported operational metrics and project progress to senior management weekly/monthly.• Coordinated with Google Cloud Platform (GCP) engineers for escalated access, IAM, and API integration issues.• Led a successful migration project from on-premise to Google Drive/Workspace for over 500 users with zero data loss.• Conducted post-incident reviews (PIRs) and RCA documentation, ensuring preventive actions were enforced.

• Configured, maintained, and troubleshooted enterprise-level network infrastructure including routers, switches (Cisco/Juniper), firewalls (Palo Alto, Fortinet), and VPNs.
• • Conducted routine system audits and maintenance to ensure compliance with IT security policies and standards.
• • Conducted network security assessments, identified vulnerabilities, and implemented mitigation strategies using tools like Nessus, Wireshark, and Nmap
• • Deployed and managed Intrusion Detection and Prevention Systems (IDS/IPS) to proactively identify threats.

• Administered firewall policies, created NAT rules, and managed SSL/TLS VPN configurations for secure remote access.

• Conducted routine system audits and maintenance tasks to ensure compliance with security policies.
• Collaborated with senior engineers to deploy and configure cloud-based applications and services.
• Provided technical support and troubleshooting for end-users, resolving hardware, software, and network issues efficiently.

• Monitored network performance and implemented security measures to protect systems from unauthorized access and potential threats.
• Provided technical support and troubleshooting for end-users, resolving hardware, software, and network issues efficiently.
• Collaborated with cross-functional teams to identify and implement IT solutions that enhanced system reliability and user experience.
• Provided technical support for cloud infrastructure and assisted in migrating applications to cloud platforms to improve scalability and performance.