Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Languages
References
Timeline
Generic
Dinesh U V

Dinesh U V

Alappuzha

Summary

Motivated Engineering graduate with a strong foundation in Electrical and Electronics Engineering. Passionate about sustainable energy solutions and seeking opportunities to contribute to sustainable energy initiatives through an MSc in Sustainable Energy Engineering.

Overview

5
5
years of professional experience

Work History

Associate CS Internet

Sutherland Global Services
Kochi
04.2023 - Current
  • Assisted customers in navigating website and troubleshooting issues with products or services.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude.

Associate

Randstad India Pvt Ltd.
07.2022 - 04.2023
  • Delivered high-quality customer service and technical support through online chat to enhance customer satisfaction
  • Managed client needs effectively under pressure to maintain organizational standards
  • Handled customer service tasks, meeting organizational goals and adapting to varied client requests

Supervisor

Neev Pre Fab Construction
12.2021 - 06.2022
  • Supervised construction projects to meet scheduling requirements and ensure quality standards were upheld

Manager and cashier

Pink City Textiles
09.2019 - 11.2021
  • Maintained accurate financial transactions, providing exceptional service to customers

Education

Bachelor of Technology - Electrical & Electronics Engineering

BIR TIKENDRAJIT UNIVERSITY
01.2019

Higher Secondary Education -

KERALA STATE BOARD
01.2014

10th Grade -

KERALA STATE BOARD
03-2012

Skills

  • Expertise in AutoCAD Electrical
  • Microsoft Office Proficiency
  • Prioritization Skills
  • Effective Professional Conduct
  • Social Media Management
  • Analytical Problem Solving

Accomplishments

  • Participated in an Auto-Botix Workshop, 01/2018, Technotran at MLMCE, Kottayam
  • Completed Campus Recruitment Training, Career Prime, Mysore

Projects

  • Real-Time Emergency Response System:- Developed a prototype integrating GPS, GSM modules, and emergency services to improve response times during accidents, highlighting the potential for advanced car technologies in safety.

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1

References

  • Shiva Prasad, Pinkcity Textiles, MD, +91-9846680006
  • Abdul Basith, Sutherland Global Services, Associate Manager, +91-9037766682

Timeline

Associate CS Internet

Sutherland Global Services
04.2023 - Current

Associate

Randstad India Pvt Ltd.
07.2022 - 04.2023

Supervisor

Neev Pre Fab Construction
12.2021 - 06.2022

Manager and cashier

Pink City Textiles
09.2019 - 11.2021

Bachelor of Technology - Electrical & Electronics Engineering

BIR TIKENDRAJIT UNIVERSITY

Higher Secondary Education -

KERALA STATE BOARD

10th Grade -

KERALA STATE BOARD

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Dinesh U V