Summary
Overview
Work History
Education
Skills
Timeline
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DINESH KUMAR G

DINESH KUMAR G

Banking
Coimbatore

Summary

Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over Number years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills. Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with Number years' experience in Industry. Results-driven Job Title experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
8
8
years of post-secondary education

Work History

Relationship Manager

HDFC Sales Private Limited
Coimbatore
02.2015 - Current
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Worked with Name and Name departments to facilitate communication and deliver personalized solutions to customers.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Participated in industry events and trade shows to promote products and services.
  • Developed and managed relationships with vendors to establish cost-effective products and services.
  • Facilitated workshops and seminars to educate customers on product features and benefits.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed customer surveys to measure customer satisfaction and identify areas of improvement.
  • Developed loyalty programs to reward and maintain customer retention.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Utilized financial software to prepare consolidated financial statements.

Medical Transcriptionist

Mmodal
Coimbatore
07.2008 - 01.2012
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Education

Master Of Business Administration - Accounts And Marketing

Tamilnadu College of Engineering
Coimbatore
07.2011 - 01.2013

Bachelor Of Computer Applications - Computer And Information Sciences

Bharathiyar University (Distance Education)
Coimbatore
06.2009 - 01.2011

10th -

Green Valley Matriculation Higher Secondary School
Kothagiri
06.2000 - 02.2003

12th - Computer Science

Hindusthan Matriculation Higher Secondary School
Coimbatore
06.2003 - 03.2005

Skills

Banking

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Timeline

Relationship Manager

HDFC Sales Private Limited
02.2015 - Current

Master Of Business Administration - Accounts And Marketing

Tamilnadu College of Engineering
07.2011 - 01.2013

Bachelor Of Computer Applications - Computer And Information Sciences

Bharathiyar University (Distance Education)
06.2009 - 01.2011

Medical Transcriptionist

Mmodal
07.2008 - 01.2012

12th - Computer Science

Hindusthan Matriculation Higher Secondary School
06.2003 - 03.2005

10th -

Green Valley Matriculation Higher Secondary School
06.2000 - 02.2003
DINESH KUMAR GBanking