Dinh Tu Thi
Sydney
Summary
Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Senior Associate
Cargill Business Services India Pvt Ltd
Bangalore
02.2020 - 12.2023
- Participated in regular meetings with internal stakeholders to discuss best practices for managing the organization's loan portfolio.
- Provided training sessions for new staff members on credit analysis techniques.
- Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
- Prepared periodic reports detailing overall portfolio performance and trends in delinquency rates.
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
- Evaluated the performance of existing customers by analyzing their past repayment behavior as well as current account status.
- Determined appropriate loan terms based on borrower's creditworthiness.
- Worked with local banks in order to mitigate the credit risk of customer.
Telesale Consultant
Candid Manpower Solutions India Pvt Ltd
Gurugram
10.2018 - 01.2020
- Provided product education to existing and potential clients while emphasizing features and benefits.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained and recorded customer information in database.
- Conducted outbound calls to prospective customers and answered inquiries about products, services, and pricing.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
MBA - Finance Management
Narsee Monjee Institute of Management Studies
Mumbai, India06-2023
Master of Arts - Master of Social Work
Bangalore University
Bangalore, India06-2018
Bachelor of Arts - Oriental Studies
VietNam National University, Hanoi
Hanoi, Viet Nam06-2016
Skills
- Performance Monitoring
- Timeline Estimates
- Bookkeeping
- Finance
- Proficient in SAP, NIS, JDE, Excel,Power Bi, Tableau
- Process Improvement
- Customer Relationship Management (CRM)
Languages
Vietnamese
First Language
English
Advanced (C1)
C1
Timeline
Senior Associate
Cargill Business Services India Pvt Ltd
02.2020 - 12.2023
Telesale Consultant
Candid Manpower Solutions India Pvt Ltd
10.2018 - 01.2020
MBA - Finance Management
Narsee Monjee Institute of Management Studies
Master of Arts - Master of Social Work
Bangalore University
Bachelor of Arts - Oriental Studies
VietNam National University, Hanoi
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