DIPA SARKAR
Pune
Summary
Real estate sales professional with 11 years of overall experience and 9+ years of hands-on experience across direct sales, closing, pre-sales, channel partner management and sales operations. Currently working as a Assitant Manager Sales with Shapoorji Pallonji Real Estate, managing the transaction journey from booking through documentation and closure while coordinating with clients. Strong in negotiation, customer handling, follow-up discipline, CRM/ERP processes, escalation management and driving timely closures.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Assistant Sales Manager
Shapoorji Pallonji Real Estate
Pune, Indian
05.2026 - Current
- Hinjewadi- 90lakh - 2.5cr
- Track closure pipelines, identify pending actions and drive follow-ups to minimise delays and improve booking-to-closure conversion.
- Coordinate with customers, CRM, finance and documentation teams to ensure smooth and timely transaction completion.
- Drove 30 bookings to closure (₹36 Cr), from booking to agreement execution.
- Handle customer queries, maintain regular communication with clients and Channel partner, providing clear updates closure status.
Assistant Sales Manager
Merlin Group
Pune, Indian
01.2025 - 04.2026
- Baner Project- 1.80cr - 3cr
- Achieved most of the assigned sales targets through focused execution and high-intent closures.
- Negotiated high-value customer and built strong relationships with premium clients.
- Managed the closing process from start to finish and coordinated with internal teams to ensure efficient transaction completion.
- Improved follow-up efficiency through structured Salesforce CRM tracking.
- Streamlined booking processes using Farvision ERP, reducing documentation errors.
- Conducted weekly performance reviews to align targets, pipeline movement and closure strategies.
Sales Manager
NPR Group
Kolkata, India
04.2024 - 12.2024
- Managed direct sales for transactions ranging from 1.5 Cr to 15 Cr.
- Led new project launches, contributing to increase in initial sales through strategic planning and execution. (mostly visit was schedule Client office)
- Negotiated terms and pricing with clients to drive mutually beneficial closures.
- Tracked channel partner visits and client follow-ups across the sales cycle to improve conversion.
Assistant Team Lead
Merlin Group
Kolkata, India
08.2016 - 06.2023
- Led sales quality and audit functions across multiple residential projects within the Merlin portfolio.
- Managed and monitored sales and pre-sales pipelines, processes, systems and enablement for sales teams.
- Performed competitor and market analysis to improve project positioning strategies.
- Optimised calling frameworks and pre-sales workflows. Conducted site visits and delivered USP-driven presentations to support site sales teams.
Customer Care Executive
Cegura Technology Solutions
Kolkata, India
08.2013 - 04.2016
- Handled UK-based survey and customer feedback processes to support service improvement initiatives.
- Analyzed customer insights to enhance service quality and operational response.
Education
B.Com - Commerce
Calcutta University
Kolkata2016
12th - Commerce
National Institute of Open Schooling
Siliguri, WB2012
10th -
National Institute of Open Schooling
Siliguri, WB2010
Skills
- Sales Closing & Deal Conversion
- Client Relationship Management
- Negotiation & Commercial Closure
- Channel Partner Management
- Salesforce CRM
- Farvision ERP
- Documentation Coordination
- Pre-Sales & Site Sales
- Team Coordination & Leadership
- Sales Reporting & MIS
Certification
- Certification
- Tally ERP 9
ADDITIONAL INFORMATION
- Languages: English, Hindi, Bengali
- Location: Pune, India
Accomplishments
- Recognized by management for Top performer most of months.
- Recognization Award by MD for Top performer Anually.
Timeline
Assistant Sales Manager
Shapoorji Pallonji Real Estate
05.2026 - Current
Assistant Sales Manager
Merlin Group
01.2025 - 04.2026
Sales Manager
NPR Group
04.2024 - 12.2024
Assistant Team Lead
Merlin Group
08.2016 - 06.2023
Customer Care Executive
Cegura Technology Solutions
08.2013 - 04.2016
B.Com - Commerce
Calcutta University
12th - Commerce
National Institute of Open Schooling
10th -
National Institute of Open Schooling