Dipak Das
Food & Beverage Executive
Chinsurah
Summary
Dynamic food and beverage professional with expertise in operational efficiency and precise calculations. Proven track record of enhancing guest experiences through high service standards and a commitment to excellence. Experienced in team leadership, menu engineering, and thriving in high-pressure service environments.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Food & Beverage Executive
Sheraton Grand Whitefield Bangalore and Convention Centre
04.2025 - Current
- Oversaw bar operations launching signature cocktails and seasonal promotions that enhanced beverage sales by 15%
- Manage daily F&B operations throughout various venues, ensuring top-tier guest satisfaction.
- Coached bartenders in mixology upselling strategies and guest interaction, yielding quicker service and elevated ratings.
- Execute training initiatives and drive team development to elevate service standards.
- Ensured optimal inventory levels by closely monitoring stock and usage patterns. Negotiated with vendors to achieve cost reductions while maintaining quality standards. Streamlined operations to enhance cost-efficiency across all departments.
- Mitigate escalated guest concerns, resulting in elevated satisfaction scores and increased repeat business.
- Enhanced bar inventory management, reducing wastage while maintaining steady access to premium spirits and wines.
Food & Beverage Coordinator
ITC Gardenia A Luxury Collection Hotel
03.2024 - 11.2024
- Spearheaded menu engineering and pricing strategies to optimize profitability.
- Fostered a positive team environment and consistently exceeded guest service benchmarks.
- Collaborated with culinary and finance teams to align menu cost and guest preference.
Food & Beverage Supervisor
ITC Gardenia A Luxury Collection Hotel
03.2022 - 02.2024
- Ensured department adherence to SOPs and quality assurance standards.
- Managed operations of suites and in-room dining with a trained butler team.
- Handled guest issues with poise, leading to resolution and service recovery.
- Developed service accuracy protocols for timely and correct order delivery.
- Managed daily setup/closure using checklists to meet brand standards.
Butler
ITC Gardenia A Luxury Collection Hotel
02.2019 - 03.2022
- Delivered high-touch personalized service to VIP and suite guests.
- Coordinated with kitchen and housekeeping to meet custom guest requests.
- Maintained weekly inventory of CGS (KRA) with 100% accuracy.
- Ensured hygiene compliance and safety protocol implementation.
- Acted on guest feedback to enhance satisfaction and loyalty.
Food & Beverage Service Associate
Le Meridien Bangalore
01.2017 - 09.2018
- Managed daily setup/closure using checklists to meet brand standards.
- Provided swift, courteous service during high-traffic periods.
- Applied product knowledge and active listening to upsell and assist guests.
- Maintained clean and organized workstations and dining areas.
Education
Hospitality Management - undefined
Don Bosco Institute of Technology
Bandel, Hooghly, West Bengal01.2016
10+2 - undefined
Chinsurah Duff Higher Secondary School
Chinsurah01.2014
10th - undefined
Chinsurah Deshbandhu Memorial High School
Chinsurah01.2012
Skills
Beverage service
Sales tracking software
Calibration services
Leadership expertise
Optimistic approach
Employee development
Timeline
Food & Beverage Executive
Sheraton Grand Whitefield Bangalore and Convention Centre
04.2025 - Current
Food & Beverage Coordinator
ITC Gardenia A Luxury Collection Hotel
03.2024 - 11.2024
Food & Beverage Supervisor
ITC Gardenia A Luxury Collection Hotel
03.2022 - 02.2024
Butler
ITC Gardenia A Luxury Collection Hotel
02.2019 - 03.2022
Food & Beverage Service Associate
Le Meridien Bangalore
01.2017 - 09.2018
Hospitality Management - undefined
Don Bosco Institute of Technology
10+2 - undefined
Chinsurah Duff Higher Secondary School
10th - undefined
Chinsurah Deshbandhu Memorial High School