Dipika Puri

• Knowledge about transaction monitoring.

• End to end KYC, AML, iDD.

• Handled large KYC remediation project of Global Banking clientele converting western European jurisdiction.

• Managed work allocation by reaching out to SME for policy clarification and reached out to RM and clients for pending requirements to complete the periodic renewal as per the policy.

• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.

• Expert in home loan queries, and also handling other loan queries.

• Expert in operational work

• Used Finacle, Finnone, I view, CRM next application.

• Expert in KYC and AML

• Handling NRI, HNI PB and Wealth Customer.

• Performed the required KYC procedures • Interact with customer proposed for best suited investment deal and enhancement

• Promoting available options to the clients for improvement of investment and banking services.

• To serve as a one-point contact with the client and facilitate the client's banking and investment essential needs

. • To coordinate branches and Teams towards sales and operations. Update them with new processes.

• Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
• Developed professional skills through hands-on experiences, including time management and effective communication.
• Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.