Results-driven professional with a proven track record of leading and launching exceptional product offerings in the Indian and International Financial services sector. Experienced in working with CXOs and building collaborative partnerships across sales, marketing, architects, and product development teams. Skilled in driving innovative product strategies for complex projects, influencing cross-functional teams, and excelling in global, high-pressure environments. Successfully transformed career from Developer to Product Management, leveraging technical hands-on experience.
I leverage my deep domain knowledge of the finance and NBFC industry, combined with expertise in AI, Cloud technologies, and end-to-end product development. My focus is on driving digital transformation through innovative fintech solutions, while ensuring products meet regulatory and compliance requirements.
I owned and delivered empowering product features for digital financial journeys. My focus areas include Digital DIY journeys for Unsecured personal loans, Secured Loans, Vehicle Loans, Gold Loans, Chatbot and CRM products enabling digital underwriting capabilities.
During my time at Tata Consultancy Services (TCS), I significantly contributed to product lifecycle management and Agile transformations in various banking projects across South Africa and India. My roles involved spearheading product innovation, system integration, and process optimization to enhance business results.
Product Lifecycle Management (PLM): I managed the entire lifecycle of banking products from their initial development to deployment, focusing on increasing revenue through value-added services and third-party integrations. I crafted product visions and roadmaps that were closely aligned with market trends and business objectives.
Agile Transformation: I led multiple teams through Agile transformations, improving process efficiencies and elevating team performance with specific training and leadership initiatives. My leadership in Agile practices refined product delivery and fostered an environment of continuous improvement.
Enterprise Client and Product Onboarding (ECLIPSE): I managed the ECLIPSE project, which standardized client relationship management across banking channels, significantly enhancing data management and cross-selling opportunities in line with strategic bank goals.
System Integration (IBS): I spearheaded the integration of legacy systems at Nedbank using Service-Oriented Architecture (SOA), which revamped banking functionalities and streamlined processes for product sales and application processing, thereby boosting operational efficiency and customer satisfaction.
Innovation in Enterprise Content Management (ECM): In my role as team lead, I initiated automation projects within the ECM domain, implementing solutions that minimized manual processing and improved document workflows, resulting in greater operational efficiency.
My tenure at TCS was marked by strategic product management, robust technical leadership, and a profound grasp of the financial services industry, all of which significantly improved business performance and client satisfaction across various projects.
Product Lifecycle Management