Skilled Active Directory Administrator with hands-on experience in FSMO role management, user/group administration, and Group Policy implementation. Proficient in Azure Active Directory (Azure AD), Office 365, and Exchange Online administration. Experienced in domain controller deployment, AD replication monitoring, and resolving DNS/DHCP issues. Knowledgeable in RBAC, server role configuration, and ServiceNow for managing IT service requests and changes. Certified in Microsoft Azure Fundamentals (AZ-900) and ITIL v4 Foundation, with a process-driven approach to identity and access management in hybrid environments.