Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Divya Arukonda

Hyderabad

Summary

Skilled Active Directory Administrator with hands-on experience in FSMO role management, user/group administration, and Group Policy implementation. Proficient in Azure Active Directory (Azure AD), Office 365, and Exchange Online administration. Experienced in domain controller deployment, AD replication monitoring, and resolving DNS/DHCP issues. Knowledgeable in RBAC, server role configuration, and ServiceNow for managing IT service requests and changes. Certified in Microsoft Azure Fundamentals (AZ-900) and ITIL v4 Foundation, with a process-driven approach to identity and access management in hybrid environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Analyst

HCLTech
Nagpur
11.2022 - Current
  • Managed FSMO roles to ensure smooth Active Directory operations across domains and forests.
  • Role-Based Server Configuration – Adding and Removing Server Roles.
  • Created service and app accounts for specific applications.
  • Created and managed users, OUs, and groups in a Windows Server Active Directory setup.
  • Group Policy Object (GPO) implementation and management.
  • Troubleshooting DNS resolution issues and DHCP IP allocation problems.
  • Domain Controller Deployment and Decommissioning.
  • O365 Administration
  • Microsoft Exchange Server administration.
  • Exchange Online – Managing mailboxes, distribution lists, and email security policies.
  • Active Directory Replication and Health Monitoring
  • Worked on Oracle, VMware.

Education

BCA -

Amity University
Noida, India
01-2026

MPC, Intermediate

NRI College
Warangal
03-2022

Skills

  • Active Directory Administration
  • DNS troubleshooting
  • O365 administration
  • Group Policy management
  • Server configuration
  • Exchange administration
  • Providing first-line engineering support for Active Directory services to ensure their smooth operation
  • Adaptability and problem solving
  • Good communication skills
  • Problem solving
  • Client relationship

Certification

  • Microsoft AZ900

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Timeline

Analyst

HCLTech
11.2022 - Current

BCA -

Amity University

MPC, Intermediate

NRI College
Divya Arukonda