Divya Bhanushali
Senior Program Advisor
Mumbai,India
Summary
Experienced Sales Manager with over 7 years of experience in Sales and Marketing. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate professional with strong organizational skills eager and ready to help team achieve company goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Sr. Program Advisor
Emeritus Pvt Ltd
Mumbai, India
03.2021 - Current
- Handle portfolio of customized and open programmes delivered in India by reputed B School like IIMs, IITs, SP Jain, ISB and Global school like Wharton.
- Guided senior executives to evaluate the suitable course which will resonate with their aspiration and profile to upgrade their skill sets and knowledge which take them to next level.
- Connect the leads through calls, emails and video call.
- End to end project handling along with team of 8-10 member for each courses and Institute assigned quarterly.
- Coordinating with the delivery team for handling Internal coordination with marketing and management for weekly review and working on solutions
- Identified and maximized sales opportunities and increased customer retention rates. Managing daily reporting, rostering and resourcing
Sales Manager
Whitehat Jr
Mumbai, India
10.2020 - 03.2021
- Performing predictive and prescriptive kind of analytics to meet business outcome and work with marketing team to target right channels and audience to utilize the resources
- Worked to ensure a positive and hassle-free customer experience and handle escalations
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Senior Sales Officer
Indian Institute of Management and Technical Studies (IIMT Studies) Pvt Ltd
Surat, India
06.2018 - 10.2020
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Visited 3 different like Dubai, Qatar and Kuwait for Sales meeting representing the company
Sales Executive
Indian Institute of Management and Technical Studies (IIMT Studies) Pvt Ltd
Surat, India
06.2018 - 05.2019
- Started career into sales with Lead generation activities through cold calling, LinkedIn activities and whatsapp activities
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
Process Associate
Tata Consultancy Services
Mumbai, India
07.2016 - 04.2018
- Worked for US based bank into mortgages. Initiated the loan process with document verification as per the zone.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Taken responsibilities of an underwriter before loan approval
- Identified and resolved process issues to drive optimal workflow and business growth.
- Developed production techniques and production processes to meet customer and organizational needs.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
Education
Bachelor's of Commerce -
Tolani College of Commerce
Mumbai 04.2015 - 05.2016
HSC -
Maharashtra State Board
Mumbai 04.2011 - 03.2012
SSC -
Maharashtra State Board
Mumbai 04.2009 - 03.2010
Skills
Analytical Skills
Certification
Google Certified Digital Marketing and E-commerce course
Personal Information
- Date of Birth - 20th March 1996
- Nationality - Indian
- Marital Status - Unmarried
- Languages Known - Hindi, Marathi, Gujarati and English
Timeline
Sr. Program Advisor
Emeritus Pvt Ltd
03.2021 - Current
Sales Manager
Whitehat Jr
10.2020 - 03.2021
Senior Sales Officer
Indian Institute of Management and Technical Studies (IIMT Studies) Pvt Ltd
06.2018 - 10.2020
Sales Executive
Indian Institute of Management and Technical Studies (IIMT Studies) Pvt Ltd
06.2018 - 05.2019
Process Associate
Tata Consultancy Services
07.2016 - 04.2018
Bachelor's of Commerce -
Tolani College of Commerce
04.2015 - 05.2016
HSC -
Maharashtra State Board
04.2011 - 03.2012
SSC -
Maharashtra State Board
04.2009 - 03.2010
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