Divya Gopinath
Technical Program Manager
Bengaluru
Summary
Dynamic Technical Program Manager with a proven track record at Samsung Research Institute, excelling in stakeholder management and agile project management. Spearheaded major product launches, enhancing customer satisfaction significantly. Adept at risk management and fostering collaboration across teams, driving efficiency and quality in project deliveries.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Technical Program Manager
Samsung Research Institute
01.2023 - Current
- Expert in aligning cross-functional teams, driving technical discussions, and delivering high-quality products.
- Managed multiple major deliveries, resulting in significant improvements in customer satisfaction.
- Pro in finding and automating systems for effective and efficient deliveries.
- Nurtured strong client relationships by maintaining open lines of communication throughout program lifecycle stages.
- Performed risk management assessments on projects.
- Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
- Worked closely with other departments to better understand product features and develop appropriate training materials.
- Defined and managed feedback loop, integrating customer complaints and suggestions into future programmatic changes.
- Implemented monitoring tools and performance metrics for increased visibility into project health and risk mitigation strategies.
- Delivered high-impact presentations to stakeholders demonstrating program value, progress updates, and strategic recommendations.
Chief Engineer
Samsung Research Institute
01.2020 - 01.2023
- Ensured regulatory compliance by staying updated on industry standards and implementing necessary changes to company procedures.
- Enhanced productivity through streamlined workflows, process improvements, and efficient resource allocation.
- Used Test Rail integrated with JIRA to prepare weekly reports regarding technical status of facilities.
- Managed budgets for engineering projects, making strategic decisions to optimize resources while maintaining quality standards.
- Developed strategic plans for facility upgrades and expansions, resulting in increased efficiency and capacity.
- Mentored junior engineers, providing guidance on best practices and technical expertise for professional growth.
Senior Lead Engineer
Samsung Research Institute
05.2017 - 01.2020
- Led cross-functional teams to successfully complete complex projects on time and within budget.
- Implemented rigorous testing procedures to identify improvement opportunities and ensure optimal system performance.
- Developed robust technical documentation, ensuring clear communication of specifications and requirements among team members.
- Played the role of a Proxy Product Owner in defining requirements and the requirements were developed as a part of the application
Associate Consultant
Siemens Healthineers
12.2015 - 05.2017
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
- Engage with customers and partners to understand the customer requirements, and help in prototyping and testing.
- Mentoring and guiding a team of three new hires on their roles and assigning them their weekly/iteration goals.
- Participate in sprint planning, effort estimations, and sprint retrospective activities.
Senior Systems Engineer
Siemens Healthcare
04.2012 - 09.2014
- Performed root cause analysis to provide resolutions for production issues.
- Mentored junior engineers in advanced concepts, fostering professional development within the team.
- Troubleshot hardware components to identify root causes of malfunctions, reducing equipment downtime substantially.
- Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.
Software Developer
Philips Healthcare
08.2011 - 12.2011
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Updated old code bases to modern development standards, improving functionality.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Education
Master of Science - Biomedical Engineering
University of Strathclyde
Glasgow UK 04.2001 -
Bachelor of Engineering - Medical Electronics
BMS College of Engineering
Bengaluru, India 04.2001 -
Skills
Agile methodologies
Accomplishments
Multiple Team awards yearly since 2019
Star of the Quarter awarded in 2019 and 2023
Samsung Citizen award for receiving FDA approval for HS30 product in 2018
Pat on the Back award in 2015 and 2016
Samsung Certified SQA Award 2017
Certification
CSM
Timeline
PMP ( in progress)
05-2026
Technical Program Manager
Samsung Research Institute
01.2023 - Current
CSPO
04-2020
Chief Engineer
Samsung Research Institute
01.2020 - 01.2023
CSM
05-2019
Senior Lead Engineer
Samsung Research Institute
05.2017 - 01.2020
Associate Consultant
Siemens Healthineers
12.2015 - 05.2017
Senior Systems Engineer
Siemens Healthcare
04.2012 - 09.2014
Software Developer
Philips Healthcare
08.2011 - 12.2011
Master of Science - Biomedical Engineering
University of Strathclyde
04.2001 -
Bachelor of Engineering - Medical Electronics
BMS College of Engineering
04.2001 -