Divya Gupta
Chandigarh
Summary
Professional with previous experience of working closely with software development teams across life cycle to create test scenarios, develop code and conduct automated testing of applications in MNCs like Oracle and Informatica.
Hardworking and sincere personality with a history of meeting company needs with organized and consistent practices. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Social Media Coordinator
Ennarrkay Visa Consultants Pvt. Ltd.
Mohali
05.2022 - Current
- Collaborated with marketing team to create engaging content that resonates with target audiences.
- Created company pages within each platform to increase the visibility of content.
- Coordinated internal resources as needed to develop high-quality visuals or written content for promotional purposes.
- Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
- Analyzed customer feedback regarding satisfaction levels and developed action plans based on findings.
- Maintained relationships with customers.
Operations Executive
Arra Infra
Chandigarh
03.2019 - 04.2022
- Prepared presentations for internal and external stakeholders.
- Implemented effective communication protocols between executives and staff members.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Associate Application Developer
Oracle Financial Services Software Ltd.
Bangalore
03.2016 - 02.2019
- Engaged in User Acceptance and System Integration Testing Support of different releases of Flexcube, Universal Banking Solutions Software.
- Tested and reproduced bugs that were reported across various versions of Flexcube
- Worked with Radtool, Oracle client and weblogic server for managing and deploying Flexcube
- Ran automation that covered unit test cases which helped in reducing manual sanity testing
- Undertook testing of CASA ( Current and saving account) and Term Deposit Modules of Oracle Flexcube UBS
- Prepared and gave presentations explaining the functionality of Automatic Teller Machine(ATM)
Software Engineer Intern
Informatica Business Solutions
Bangalore
07.2014 - 06.2015
- Experience in working on user stories, writing test cases for functional enhancement based upon user requirements
- Exposure to designing automation frameworks for thick client
- Writing case scenarios to enhance product functionality as per end-user demand
Education
Bachelor of Computer Science - Computer Science Engineering
Chitkara School Of Engineering And Technology
Himachal Pradesh06.2015
Grade XII - Non Medical (CBSE BOARD)
D.A.V Model School Chandigarh
Chandigarh03.2011
Grade X - General (CBSE BOARD)
DAV Model School Chandigarh
Chandigarh03.2009
Skills
- Testing and deployment
- UI/UX
- HTML and XML
- User interface design
- Software testing
- Verbal and written communication
- Cross-functional team leadership
- Reliability
- Adaptability
- Conflict Resolution
- Team building
Affiliations
- Reading
- Listening to music
Timeline
Social Media Coordinator
Ennarrkay Visa Consultants Pvt. Ltd.
05.2022 - Current
Operations Executive
Arra Infra
03.2019 - 04.2022
Associate Application Developer
Oracle Financial Services Software Ltd.
03.2016 - 02.2019
Software Engineer Intern
Informatica Business Solutions
07.2014 - 06.2015
Bachelor of Computer Science - Computer Science Engineering
Chitkara School Of Engineering And Technology
Grade XII - Non Medical (CBSE BOARD)
D.A.V Model School Chandigarh
Grade X - General (CBSE BOARD)
DAV Model School Chandigarh
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