Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Divya Jain

Gurgaon

Summary

  • Certified Scrum Master (CSM) with a total of 12 years of experience with 7 years of Project Management experience in leading large scale multi-million dollar complex assignments/portfolios managing client relationships and working as a conduit between the delivery teams and various management layers within an engagement
  • Extensive experience of leading & executing multiple large scale IT programs, with experience of directing all aspects of software project lifecycle with different project methodologies like Waterfall, Agile, Scrum, Kanban and RAD
  • Manage resource acquisition, project costing, forecasting and profitability of the engagement
  • A strategic thinker with excellent stakeholder & client relationship management (Ongoing, dynamic and active engagement with clients & stakeholders) and trained PMP professional
  • Experienced in implementing portfolio, program and project management best practices, including change management, dependency management, organizational communications, key metrics and dashboards.
  • Ability to understand client business model and proactively create opportunities to drive value
  • Strong organizational, analytical, and problem solving abilities
  • Worked directly with executives, stakeholders and program owners to gather and communicate program status. Includes generation of effective, regular status reports and preparing for and leading meetings
  • Ability to thrive in ambiguous environments and situations and known for delivering high levels of results.

Overview

12
12
years of professional experience

Work History

Scrum Master /Agile Project Manager

Capgemini
Gurgaon
05.2022 - Current
  • Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations.
  • Agile Tools: JIRA, Burndown chart.
  • Continuous Integration: Increased quality by helping team implement/run daily automation tests.
  • Ensured all stories are tested prior to deployment.
  • Test-Driven Development: Managed short lifecycle of code development from ideation to sprints to deployment; encouraged developers to debug previously written code, and fostered making their changes with confidence.
  • Tracked Velocity: Tracked and communicated team velocity and sprint/release progress.
  • Facilitated Release Planning Sessions: Collaborated with team and business owner to determine what each Release should include and when it should be delivered.
  • Iteration Planning Sessions: Prioritized highest-value product deliverables.
  • Daily Standup Meetings: Encouraged collaboration in very brief meetings to rapidly take the pulse of the project, address challenges, and coordinate team activities.
  • Hands On: Participate in technical discussions, design, data model and architecture.
  • Iteration Review / Demo Sessions: Demonstrated completed functionality to key stakeholders showing progress; gained important feedback that was implemented fast.
  • Iteration Retrospective Sessions: Reflected on project and process issues, took appropriate action.
  • Finance/Budget: Tracked project finances.
  • Act as an agile coach for team, product owner, stakeholders and executives.
  • Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
  • Training other agile teams on how to start implementing agile framework and JIRA Tools: JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, MS SQL server, Sharepoint

Scrum Master/Project Coordinator

Nagarro
Gurgaon
04.2019 - 04.2022
  • Worked with US giant providing Software and services specifically for nonprofit organizations with products in fundraising, CRM, Analytics, ticketing and museum management.
  • Responsible for working with external vendors, creating SOW's, and managing the vendor team.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
  • Facilitated scrum of scrum meetings.
  • Protected team from over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of several major initiatives.
  • Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
  • Established Onsite and Offsite communication and delivery process and guidelines.
  • Managed and deployed multiple applications within time and budget.
  • Demonstrated the product features during UAT and gather customer feedback to improve the product outcome.
  • Established Selenium as a Test automation tool.
  • Automated test cases for 60% of the existing application there by reducing significant time in regression testing and improving quality.
  • Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure.
  • Implemented Service Now to submit projects request, assign project managers, prioritize within the portfolio and request service IT requests.
  • Created weekly Project status reports and presenting to all key executives/stakeholders.
  • Setting up Project processes and guidelines Tools: JIRA, Confluence, TFS, Service Now, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word.

Scrum Master

HCL Tech
Gurgaon
07.2014 - 03.2019


  • Established Onsite and Offsite communication and delivery process and guidelines
  • Delivered the project with 0 UAT defects
  • 100% Customer Satisfaction Score for the project
  • Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure
  • Creation and maintaining the project plan Created weekly Project status reports and presenting to all key executives/stakeholders
  • Setting up Project processes and guidelines
  • Tools: JIRA, Confluence, TFS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, Open Air

Team Lead

Tata Consultancy Services
Gurgaon
01.2011 - 07.2014

• Leading testing team and working closely with client as the point of contact on project matters.

• Work with development teams, project managers, and business leadership to align teams with testing priorities.

• Managing testing team including resource management for personnel & project matters, project scoping & tracking.

• Project risk identification and identifying measurements for risk mitigation

• Create and maintain quality assurance test plans, test strategies, scenarios, cases, execution reports, prioritization for regressions & effort estimation.

• Conducting domain and technical training for the development of QA resources

• Team monitoring and mentoring to improve performance of the team, resource evaluation and handling internal conflicts of the team

• Leading the project innovation teams to develop solutions to improve testing process.

Test designing, execution, results reporting, and test prioritization

Education

Bachelor Of Technology - Computer Science

Rajasthan Technical University
Kota
08.2010

Skills

  • Certified Scrum Master
  • Project Management Tools ( JIRA , Confluence, Version one, Target Process, MS project plan, MS power point, MS Excel , MS word, Service Now, Sharepoint, Mantis, MS Visio)
  • BI & Analytics Tools( QlikView, Google Analytics etc)
  • PMP Professional
  • Agile Best Practices
  • Web Technologies( HTML, ASP, JAVA etc)
  • Databases

Affiliations

Certified Scrum Master (CSM)

Timeline

Scrum Master /Agile Project Manager

Capgemini
05.2022 - Current

Scrum Master/Project Coordinator

Nagarro
04.2019 - 04.2022

Scrum Master

HCL Tech
07.2014 - 03.2019

Team Lead

Tata Consultancy Services
01.2011 - 07.2014

Bachelor Of Technology - Computer Science

Rajasthan Technical University
Divya Jain