DIVYA. PRAKASH

My overall work experience is 9+ years, and I have about 6 years of work experience in technical writing (Healthcare, IT, Aerospace Domain).

• Updating existing Software Service Manual as per the latest software upgrades.
• Updated case connect specification document as per the latest software release.
• Updated multi-language support document.
• Updated Case Connect upgrade strategy document.
• Updated Notes and News documents.
• Updated troubleshooting guide for the Case Connect.
• Reviewed and edited technical documents for accuracy, clarity, and grammar.
• Gathered information from subject matter experts to create technical documentation.
• Conducted interviews with developers and engineers to gain an understanding of the products being documented.
• Organized document versions using version control software such as Git or Subversion.
• Produced high quality documentation that meets applicable standards and is appropriate for its intended audience.
• Established consistent and repeatable processes for technical documentation within the global team.
• Chaired weekly progress meetings and provided follow-up coordination.

• Responsible for developing technical documents that contribute to the overall success of US Insurance products.
• Collaborate with internal engineering teams to obtain an in-depth understanding of the product and documentation requirements.
• Develop easy-to-understand user interface text, user guides for US insurance products, and their applications.
• Strong interest in learning new technologies and solution approaches.
• Conducted interviews with subject matter experts to gather technical information for documentation.
• Reviewed existing documentation for accuracy and completeness.

• Developed, revised, and maintained technical documents for Messages and Communication Provider apps (i.e., SMS, Email, Voice), including user guides, Configuration Guides, installation instructions, and WhatsApp RCM API documents.
• Analyzed customer feedback to identify areas needing improvement in documentation.
• Gathered information from subject matter experts to create technical documentation.

• Authored user manual, service manual, single-page guide, label, and package specification documents for a medical eye testing device.
• Preparing and updating Product Requirement Specification, System Requirement Specification, software, hardware requirements documents, and architecture documents for software, hardware, and system, creating calibration tool and PCB tester tool manuals by receiving inputs from the R&D team.
• Updating all the design output files by coordinating and taking inputs from the design team (Assembly Instructions, master list of tools and jigs, BOM which has information about the plastic materials, optic lens, camera, PCB board, electronic parts, power adapter, LR Board, Gerber files, CAD drawings, Product stickers used in the device along with quantity).
• Releasing the docs for initial and final review through the JTRAC tool and updating the review comments received by the service engineer, quality, V&V, sales, production, and design team.
• Doing follow-up on the documentation work assigned in the team and reviewing the docs, updating them as per the latest template and formatting if needed.
• To check if all the docs are controlled and have QMS numbers assigned for each newly created doc.
• Updating all the docs as per quality process standards.
• Ensure that the docs are updated as per ISO 13485 to sell the products in India and USFDA QSR (Quality System Regulation), 21 CFR 820 for selling the products in the USA.
• The design and development process for individual Software as a Medical Device (SAMD) documents shall be maintained in the Design history file (DHF) as per 21 CFR 820 requirements.
• Wherein DHF includes (Design inputs, outputs, verification, and validation reports, design reviews, and all docs relevant to design transfer).
• Attending risk management meetings with cross-functional teams, updating risk analysis file as per ISO 14971, ISO 13485, IEC 60601, IEC 62366, and US FDA standards.

• Once test engineers perform testing of actuators for aircraft group (Boeing 787-9 Primary Flight Control System – Elevator, Rudder, Inboard and Outboard Spoiler, Airbus-350 High Lift systems –.
• Gear Rotary Actuator, Lever bearing actuator, Down Drive gearbox, Bevel Gearbox, step gearbox, System Torque Limiter, Wing Tip Brake, Flap Tee Bevel Gearbox, Kink Gearbox 40, and 63, and A350 Primary Flight control system – Elevator, Rudder, Spoiler, IB Aileron) as per Qualification Test Procedures & Acceptance Test Procedures.
• Getting the data from all the verification and validation tests conducted in the lab through engineers to prepare Qualification Test Reports for functional, environmental, and durability tests. These tests include different appendices such as Endurance, Fatigue, Waterproofness, Combined Environmental test, Sand and Dust, Salt spray, and Vibration Test, which come under High lift systems QTs. They also include Frequency Response, Actuator rates, Step response, Operational Modes, Primary and secondary relief valves, Force limiting, Threshold, and Hysteresis, which come under Primary flight control systems Qualification tests.
• Origin Lab software is used to prepare plots for data analysis and sending for review onsite through the E Release tool, then to update it as per review comments given by the technical reviewer, and finalize the document and release it for Boeing or Airbus clients through the EO Release tool.
• Coordinating and communicating well with internal and external counterparts.
• Asking for clear and concise instructions if and when required.
• Attending scrum meetings and daily stand-up meetings.
• Preparing daily punch lists for individual programs, where we show the test completion status.
• Assisting TCLs in preparing Program Management reports.

• A leading provider of outsource Structural Steel Detailing Services
• Software Skills: TEKLA Structures for modeling & detailing, AutoCAD Editing of Beams & Columns, MS Office suite & Star
• Office for office automation 1
• As a, Editing & preliminary checking of the structural steel drawings using software X-Steel
• Preparing Back from Approval drawings comments report in MS-Excel
• Preparing Contract Drawing Log of New projects
• Comparison of Old & New revised Contract drawings at Preliminary stage & preparing Impact Report
• Preparing Drawing log of approval, Reapproved & fabrication released drawings
• Editing Detail Drawings of Beams & Columns of Steel Structures as per AISC & OSHA Standards - AB plans, Embeds, E Plans, Shop Drawings etc., Well Versed in 2D & 3D modeling & Line Diagrams in
• AutoCAD
• Conversion of AutoCAD Drawings into PDF Documents using Drawing Converter Software, Editing Bill of Materials, Text Editing, Etc., As per the Standards Received by Customer.

• Assisted senior engineers of the team in various design projects.
• Helped in designing numerous projects by using AutoCAD.
• Helped in making bills of materials related to projects by using MS-Word and MS-Excel.
• Submit the tender documents on time by estimating and costing the bill of materials and quantities.