Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Achievements And Accomplishments
Certification
Disclaimer
Timeline
Generic

DIVYA S

Bengaluru

Summary

Positive, collaborative, and detail-focused individual with a strong foundation in quality analysis principles and a keen eye for identifying process improvements. Well-versed in industry standards of data analysis methodologies, with practical knowledge. Dedicated to contributing to team success and enhancing product quality through rigorous auditing and insightful feedback.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Quality Analyst

TE Connectivity Services India PVT. LTD.
Bengaluru
02.2024 - Current
  • Conducted thorough root cause analysis on recurring defects for effective corrective actions
  • Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements
  • Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement
  • Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service
  • Evaluated vendor performance by conducting regular audits ensuring adherence to establish quality standards and requirements
  • Developed and maintained defect databases for known issues
  • Created and maintained dashboard on a regular basis on power BI tool
  • Trained internal as well as supplier team on quality topics

Sourcing Support

TE Connectivity Services India PVT. LTD.
Bengaluru
09.2022 - 01.2024
  • Communicating with suppliers, gathering information, and maintaining relationships
  • Analyzing data related to supplier performance, costs, and contract terms to identify areas for improvement
  • Assisting in the development and implementation of sourcing strategies such as identifying new supplier categories and managing existing suppliers
  • Analyze supplier performance, identify trends, and make recommendations for improvement.
  • Prepare reports and presentations on sourcing activities.

Material Requirement Planning (MRP)

TE Connectivity Services India PVT. LTD.
Bengaluru
05.2022 - 09.2022
  • MRP Planner for set of electronic parts by executing and monitoring material requirements for EMEA region daily
  • Ordering, scheduling, and controlling inventory records for assigned sources of commodity
  • PR processing (SA & PO), Exception messages processing and updating ERP MM parameters (coverage profile, safety stock & MOQ etc.,)
  • Ship to Request Analysis, Stock Analysis and working on rounding stock value
  • Responsible for monthly/weekly and daily planning, scheduling and logistic follow up of various parts as per customer requirement.

Supply Chain Analyst

TE Connectivity Services India PVT. LTD.
Bengaluru
11.2016 - 05.2022
  • Responsible for supporting planner in EMEA Automotive in their daily duties to manage planning workflows and delivery input for continuous improvement in the SC planning infrastructure.
  • Assess the material availability and inventory impacts for the Engineering Changes to assist in establishing effective dates.
  • Purchase requisitions processing (PR to PO), creating delivery notes along with later and unconfirmed PO handling.
  • PO quotations relating to concerning project development life cycle, resolving blocks like MR & ER blocks, MRP data maintenance, workflow management, MM planning parameter setup.
  • Controlling of discrepancy during EDI transactions from supplier/Customers in Germany.
  • Drive reports centrally from SAP MM and share with the affected planner community
  • Supporting continuous improvement projects and analyzing the supplier’s quotations.
  • Follow up and create catalog content and maintain user authorization data using SAP projects.
  • Creation and maintenance of supplier scorecard/tasks to track KPI’s like ITR, STR, Delivery Performance, Lead times for EMEA suppliers through Power BI/SAP Tool.
  • Basic business reporting and analytics.
  • Maintaining cordial relationship with stakeholders and help management in bringing new process to the team.
  • Ensuring strict follow-up of standard work instructions and to participate in all kinds of training that are offered.
  • Support on boarding new joiners and schedule a robust knowledge transfer and participate in all kinds of team initiative programs.

Analyst-Vendor Liaison

Unisys India Services PVT. LTD.
Bengaluru
09.2013 - 11.2016
  • In depth knowledge of creation purchase orders using Oracle (R12) application.
  • Verification quotation/contracts including the analysis of requisitions.
  • Following up with the vendors and requestors to confirm the goods delivery.
  • Coordinating with the Front office teams and the country specific requestor’s to provide efficient and timely service to the customer.
  • Timely action on high priority packages & urgent requests.
  • Assigning packages on a day-to-day basis to team members and validating status.
  • Attending and resolving all process escalations.
  • Team handling, reporting, and monitoring the team in the absence of TL.
  • Accurate/timely updating the reports.

Analyst-Maintenance Service Contract

Unisys India Services PVT. LTD.
Bengaluru
  • Processing of invoice generation and billing of contract and to ensure that client receive proper invoice.
  • Processing of invoice generation and billing of contract and to ensure that client receive proper invoice.
  • Apply company policies and procedures required to process high value transactions.
  • Maintaining 100% SLA and quality about invoice generation.
  • Providing Maintenance and Warranty for HW/SW orders.
  • Organize workload and ensure timely processing of invoices.
  • Taking care of process related queries and resolving them.
  • Generating invoices, credit memos, enrolling new deals by creating agreements and contracts.
  • Auditing/Validation of invoice generation & billing.
  • Perform quality assurance on documents to ensure consistency and quality.
  • Training new and inexperienced team members and providing first level advice on procedures/work methods.
  • Identify, recommend, and implement process improvements in procedures of team assignments.

Education

Post-Graduation - Master of Mathematics

Central College
Bangalore

Graduation - Bachelor’s degree

Vijaya Degree College
Bangalore

Skills

  • Inventory Management
  • Root cause analysis
  • Power BI dashboarding
  • Vendor performance evaluation
  • Data analysis
  • Process improvement
  • Problem solving
  • Training and development
  • Backlog management
  • SAP MM
  • Material Requirements Planning (MRP)
  • Material Management
  • Customer satisfaction

Languages

  • English
  • Hindi
  • Tamil
  • Kannada

Personal Information

  • Date of Birth: 05/20/89
  • Marital Status: Married

Achievements And Accomplishments

  • Received ECE STAR award for the best support, Focused Recognition for 'Think Customer' & 'Be Bold', Spot Award and Impact Award respectively.
  • Quarterly award for best performance for Q3 – 2013.
  • Awarded as 'Engagement Champ' for conducting various team building activities.
  • Getting appreciation from the customers and higher management.
  • Have been trained under different processes internally namely Global Time & Material (GTM), Vendor Liaison (VL) Process.

Certification

  • INTERNAL AUDITORS ISO 19011: 2018, Including Evaluation on AS 9100 : 2016 Rev D

Disclaimer

I hereby declare that all the information given above is true to the best of my knowledge

                                                                                                                        Yours sincerely

                                                                                                                         Divya S

Timeline

Quality Analyst

TE Connectivity Services India PVT. LTD.
02.2024 - Current

Sourcing Support

TE Connectivity Services India PVT. LTD.
09.2022 - 01.2024

Material Requirement Planning (MRP)

TE Connectivity Services India PVT. LTD.
05.2022 - 09.2022

Supply Chain Analyst

TE Connectivity Services India PVT. LTD.
11.2016 - 05.2022

Analyst-Vendor Liaison

Unisys India Services PVT. LTD.
09.2013 - 11.2016

Analyst-Maintenance Service Contract

Unisys India Services PVT. LTD.

Post-Graduation - Master of Mathematics

Central College

Graduation - Bachelor’s degree

Vijaya Degree College

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