Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
3
3
years of professional experience
Work History
Customer Relationship Manager
Sidhdhivinayak Mahindra Motors
Morbi
08.2023 - Current
Provided technical support for customers when needed.
Organized promotional events to attract new customers.
Created and managed customer relationship management databases.
Analyzed customer data to identify potential problems or areas of improvement.
Maintained accurate records of customer interactions and transactions for future reference.
Created surveys to gather feedback from customers about their experiences.
Generated reports on customer feedback and identified areas of improvement.
Resolved customer complaints in a timely manner.
Billing Executive
Laxmi Diamond
Surat
01.2022 - 12.2022
Processed customer payments and generated monthly statements.
Maintained up-to-date records of all billing activities in an organized manner.
Prepared invoices for customers based on product and service usage or flat fees.