Divyansh Chaudhary
Gurugram
Summary
A working professional with solid background in driving projects to completion and fostering client relationships. Demonstrated expertise in managing complex tasks and delivering impactful results in high-pressure environments. Proven ability to leverage analytical skills and team collaboration to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Senior Associate - Operations
Mercer - Mettl
07.2022 - Current
- Successfully delivered 50+ national and international projects to clients, resulting in an effective and streamlined hiring process
- Implemented innovative business solutions based on project potential and scope of work while adhering to SLAs
- Designed and developed 500+ cognitive assessments tailored to client requirements and the target audience
- Generated over 100 frameworks and customized in-depth assessment reports, enabling data-driven decision-making for clients
- Ensured smooth operational processes by coordinating with 6+ cross-functional teams, including sales, consultants, research, product, and tech, on a daily basis
- Reviewed and improved content quality by analysing and providing insights on 1000+ questions from the internal question bank
- Won internal Spot award for successfully working and delivering a 3 months long project for a Middle East client
Intern
Mercer - Mettl
01.2022 - 06.2022
- Worked as an Intern with the cognitive team where received an opportunity to learn about various internal platforms and its working
- Worked upon analyzing various clients request in-depth
- Analyzed 1000+ questions and acquired valuable perceptions to elevate the content's quality
Education
Bachelors of Technology - Electronics and Communication
Manipal University
08.2022
Skills
- ADVANCED MS - EXCEL
- TABLEAU
- SQL
- MS - OFFICE
- CRM
- Workflow Management
- Quality Control
- Problem-solving abilities
Languages
English
Hindi
Timeline
Senior Associate - Operations
Mercer - Mettl
07.2022 - Current
Intern
Mercer - Mettl
01.2022 - 06.2022
Bachelors of Technology - Electronics and Communication
Manipal University
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