Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Divyansh Soni

Divyansh Soni

Gurgaon

Summary

To be a part of an aggressive manufacturing organization that will give me an opportunity to inflate my caliber and use my skills in development of the organization and give me chance to learn something new all times. I will be highly obliged to work in a reputed company. I intent to put my best efforts. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Area Manager in Loss Prevention

Reliance Retail Ltd
03.2023 - Current
  • Managing North Delhi cluster of reliance retail store like Reliance Trends, Reliance Smart, Reliance Digital, Reliance Trends, Reliance jewels, urban ladder, smart bazar and other reliance brand store.
  • Working on P&L, Stock take, Investigate log books, security register, inward /outward register, violations of policy, and compliance concerns during stock take.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Managed inventory and reduced shrinkage by 0.03% through detailed monitoring of daily operations and stock.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Recommend improvements in loss prevention programs, staffing,scheduling, or training. Promoting awareness amongst associates to help identify potential safety breaching points.
  • Irrespective of retail business, reaching out on online platform with Zero Defect order and delivery, for acquiring new customer base


Area Operations Manager

Dunzo Digital Private Ltd
03.2022 - 01.2023
  • Launched Dunzo Daily Operations in Gurgaon and Handling entire City Operations as Operation City lead
  • Scouting of properties for Dark stores and check feasibility plan
  • Coordination with Control tower and central team for adhering all SOP
  • Structuring entire city operation and manpower for day to day activate and co ordination with with Supply Team, program manager team and Brand motorization Team
  • Responsible for day to day operations and ensure all the required SLA's are met Responsible for core metrics such as RTS , IID , MR and ensure Customer Delight
  • Handle a team of 14 Store and Procurement Managers and 300+ Off Roles staff working in Delhi Dark Stores ,
  • Management Procurement Operations by coordinating with Control Tower, respective Leads, Key Account Managers and ensuring >90% Fill rate to maintain availability across stores
  • Stake Holder for cost planning & reductions in operations and ensuring >5% wastage across city stores
  • Ensuring all the Transfer Orders and Purchase orders are raised within timeline and SOP adherence
  • Cross - Functional Stakeholder Management , Vendor Management and Negotiations
  • Ensuring Proper Store Health by Inventory Audits and Implementation of 5S
  • Prepare MIS Reports such as Manpower Planning, Sales Projections, Performance Reports, Wastage and Stock Adjustments, Stock Transfers

Area Manager

GGJ SOLUTIONS PVT. LTD
06.2021 - 02.2022
  • Responsible for onboarding Business Partner through DM, ASDM, SI in the program
  • Responsible for driving the overall project at the assigned geography and needs to be responsible for ensuring that the leads get generated in coordination with foundation partner team, and are converted and then going forward the merchant is serviced to ensure consistent usage
  • The Responsibilities of training ASDM, Store in-charge and store executives
  • He will act as a Mentor to nurture and handhold them by showcasing the on-boarding process of merchants and also do merchant visits in market for driving the usage
  • Develop and nurture long term relationship with key merchants for enhancing usage and up selling
  • Develop a create a work Space opportunities for Super franchise Stores
  • Taking Care of business partner/ SF on boarding, Order , Billing and Logistics/ Supply chain functions
  • Drive B2B & B2C Business, ensure per day order targets and revenue

Operations Manager

Infinity Assurance Solutions PvtLtd,
05.2016 - 03.2020
  • Handling cataloging pricing and logistically all online and market place Orders Be target and results driven, always seeking to improve processes
  • Manage product pricing and product cataloging on different market place company
  • Responsible for product pricing packaging, Quality Check, manifest and dispatched of orders on daily basis from all Market place companies likes Snapdeal, Amazon, shopcluse, Paytm, Flipkart , goffers etc
  • Maintaining the database of the organization (product cataloging product pricing Orders placement, order processing stages and daily orders process in a pipeline ) and get it reviewed by the reporting HOD at the start of the day.
  • Be an effective communicator, with other department heads, suppliers, freight companies and company management Strong planning, organizational
  • On daily basis dispatch maintain cycle of order dispatch within 6hours

Assistant Manager

Digihive Educational Services Pvt. Ltd
12.2014 - 05.2016
  • Handling logistically all online and market place Orders on platform thru LMS (Learning management serv), Be target and results driven, always seeking to improve processes
  • Developing and ensure that established policies, rules and regulations and procedures are followed and leverage technology to implement new ideas/processes and redesign in supply chain process flow
  • Ensuring proper operational planning and implementation
  • Responsible for packaging, Quality Check, manifest and dispatched of orders on daily basis from all Market place companies likes Amazon, Paytm, Flip kart, Snap-Deal , freecharge etc
  • Checking bills of courier companies and follow-up to clear the bills
  • Be an effective communicator, with other department heads, suppliers, freight companies and company management Strong planning, organizational
  • On daily basis dispatch maintain cycle of order dispatch within 6hours

Sr. Executive

Printland Digital India Pvt.Ltd
12.2012 - 12.2014
  • Handling orders in fulfillment in corporate business alliance & Corporate Tie-ups
  • Responsible for the complete cycle of Orders from receiving of order taking them till production to the dispatch of orders and on daily basis from all vendors companies likes Café coffee Day, Snap-Deal, E-Bay, Tradus,etc
  • Maintaining the database of the organization (Orders placed, order processing stages and daily orders process in a pipeline ) and get it reviewed by the reporting boss at the start of the day
  • Handling online orders and taking them till production and them to the delivery
  • Distinctively Liaised with the back end team for timely resolution of Business customer queries and timely delivery to the customers

Education

Bachelor's of Science -

Dr. B.R. Ambedkar University Agra
Mathura
2013

Intermediate Science -

U.P. Board, U.P.Board
Mathura
2010

Skills

  • Warehouse Management
  • Analytical Skills
  • Process Improvement
  • Team Leadership
  • Inventory Management
  • Data Analysis
  • PnL Management
  • Business Process Improvement
  • Business Expansion
  • Standard Operating Procedure (SOP)
  • Inventory Planning and Optimization
  • Supply Chain Management
  • Vendor Management
  • Problem Solving
  • Operations Management
  • Performance tracking proficiency

Languages

Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Area Manager in Loss Prevention

Reliance Retail Ltd
03.2023 - Current

Area Operations Manager

Dunzo Digital Private Ltd
03.2022 - 01.2023

Area Manager

GGJ SOLUTIONS PVT. LTD
06.2021 - 02.2022

Operations Manager

Infinity Assurance Solutions PvtLtd,
05.2016 - 03.2020

Assistant Manager

Digihive Educational Services Pvt. Ltd
12.2014 - 05.2016

Sr. Executive

Printland Digital India Pvt.Ltd
12.2012 - 12.2014

Bachelor's of Science -

Dr. B.R. Ambedkar University Agra

Intermediate Science -

U.P. Board, U.P.Board
Divyansh Soni