Summary
Overview
Work History
Education
Skills
Affirmation
Timeline
Generic

DIVYANSHU KUMAR

Bengaluru

Summary

Motivated Product Solution Engineer with over 6 years of experience in delivering comprehensive support solutions, optimizing product performance, and providing exceptional technical support. Skilled in troubleshooting complex issues and seeking a position in an innovative company where I can leverage my technical expertise, analytical skills, and customer-focused mindset to enhance product support services and drive organizational success.

Overview

6
6
years of professional experience

Work History

Product Solution Engineer

FLIPKART
05.2022 - Current
  • Work as an Accounting Engineer on seller and customer-reported issues
  • Fix accounting entries using SQL, UNIX, and SPARK jobs
  • Handle various unarchive processes such as Invoice and Accrual
  • Interact with the seller support team to provide timely resolutions for issues reported on JIRA and GENIE

Senior Software Engineer

PELATRO Solutions Private Limited
11.2021 - 04.2022
  • Provide Level 2 support for the Mviva Campaign Management System
  • Involved in multiple product fix deployment activities and performed testing on real-time data using PL/SQL, UNIX, SQL, and Python

Senior Software Engineer

SUBEX Limited
08.2018 - 11.2021
  • Worked on the Revenue Assurance and Fraud Management product
  • Handled SLA-based tickets and resolved issues using UNIX, Oracle DB, SQL, and Java
  • Managed 4 customer accounts, collaborating with the CRM team to address future change requirements

Education

Bachelor of Computer Applications - Computer Science

Reva University
Bangalore
06-2018

Skills

  • Windows
  • Linux/UNIX
  • MacOS
  • Python
  • SQL
  • JAVA
  • Putty
  • Filezilla
  • SQL developer
  • SQL PRO
  • Pycharm
  • Postman
  • IntelliJ IDEA
  • Network protocols
  • Network security
  • Network administration
  • HTML
  • Bootstrap
  • JIRA
  • GENIE
  • Tableau
  • Power BI
  • Data visualization
  • Git
  • GitHub
  • Verbal communication
  • Written communication
  • Analytical skills
  • Problem-solving
  • Adaptability
  • Team collaboration

Affirmation

I hereby affirm that the information provided above is true and accurate to the best of my knowledge and belief.

Timeline

Product Solution Engineer

FLIPKART
05.2022 - Current

Senior Software Engineer

PELATRO Solutions Private Limited
11.2021 - 04.2022

Senior Software Engineer

SUBEX Limited
08.2018 - 11.2021

Bachelor of Computer Applications - Computer Science

Reva University

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DIVYANSHU KUMAR