Muskan Bhagat
Bangalore
Summary
Dynamic and detail-oriented Product Solution Engineer with 2 years of experience at Juspay, specializing in seamless merchant integration and optimization. Skilled in streamlining onboarding processes, developing comprehensive developer documentation, and driving data-driven initiatives to enhance integration health. Proficient in API and SDK integration across platforms. Dedicated to delivering innovative solutions and ensuring exceptional user experiences.
Overview
2
2
years of professional experience
Work History
Product Solution Engineer
Juspay Technologies
Bangalore
11.2021 - Current
- Streamlined Onboarding Experience: Identified and resolved pain points in merchant onboarding, enhancing user experience and accelerating time-to-market for merchants integrating with Juspay's solutions leading to self serve onboarding reducing the integration efforts by 40%
- Integrated API/SDK Solutions for Coordinated Merchant Integration: Orchestrated seamless merchant integration across platforms, using API/SDK solutions for various merchants like BurgerKing, Sugar Cosmetics, Gonari, MoneyView, Porter, Kotak Insurance to ensure secure and efficient payment processing with Juspay solutions."
- Diverse Feature Integration Expertise: Led integration efforts for various features including TPV+ UPI Autopay, subscriptions, EMI, BNPL, ALT ID flow, tokenization and direct debit flows, ensuring seamless functionality across platforms using API/SDK solutions
- Developer Documentation: Created user-friendly documentation for feature flows and product functionalities, ensuring smooth integration processes and minimizing errors for developers leading to the decrease in merchant queries by 30%
- Enhanced Integration with Checklist Project: Spearheaded the development and execution of the Integration Checklist, utilizing SQL queries to monitor integration health and performance. Leveraged data insights for continuous improvement, optimizing overall integration efficiency that help internal team to check for all the blocker points before removing any restrictions on live environments for merchants
- Enhancing Payment Methods Reliability: Managed the "Gatling Gun" project aimed at identifying active payment methods against specific gateways effectively reducing failure rates and improving payment method reliability for merchants utilizing Juspay's solutions.
Education
B.Tech - IT Engineering
Gujarat Technological University
05-2022
Skills
- Strategic Thinking
- Problem-Solving
- Analytical Skills
- Process Improvement
- Technical Documentation
- Training and Development
- SQL Queries
- JIRA
- Agile methodologies
Timeline
Product Solution Engineer
Juspay Technologies
11.2021 - Current
B.Tech - IT Engineering
Gujarat Technological University
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