Experienced corporate professional with 15 years of progressive experience across operations, customer service and financial services. Began my corporate journey in 2007 in a 24X7 support environment, gaining hands-on expertise with global organizations such as Expedia UK and Overstock.com. Since 2022, have held multiple roles at JPMorgan chase, including positions in Claims Online, EMM and currently Estates. Demonstrated ability to adapt quickly, manage cross-functional responsibilities, and deliver consistent results in high-volume, client-focused settings. Recognized for analytical thinking, process efficiency, and a strong commitment to service excellence.