DIWANSHU PUROHIT
Jaipur
Summary
Strategic Travel Sales Professional with expertise in consultative selling and lead conversion. Specializes in crafting personalized travel solutions that align with customer requirements and budgets. Demonstrated success in managing high-volume leads, achieving sales targets, and closing high-value deals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Sales & Business Development Associate
THRILLOPHILIA
04.2025 - Current
- Successfully generated a ₹1.30 lakh bottom-line contribution from a single booking, demonstrating the ability to manage and close high-value travel opportunities.
- Manage end-to-end sales and customer consultation for customized international travel packages, with experience in destinations including Maldives and Bali.
- Oversaw complete customer journey from lead engagement to booking conversion, ensuring a seamless experience in a high-energy, target-driven environment.
- Utilized a consultative selling approach to uncover customer needs, address concerns, and effectively communicate benefits of customized travel packages.
- Identified customer travel preferences, budgets, and requirements to recommend tailored travel solutions that enhance customer satisfaction.
Process Associate
KNACK GLOBAL
05.2024 - 03.2025
- Worked in a fast-paced Healthcare KPO environment, handling patient medical accounts and insurance claim-related processes.
- Conducted outbound communications with US healthcare providers and insurance companies to verify claim statuses and resolve account-related queries, ensuring timely processing.
- Managed claim follow-ups, denial processes, and account updates, ensuring accuracy and compliance with industry standards.
- Used Microsoft Excel and NextGen Software to manage and update account-related information.
- Collaborated with healthcare providers to enhance communication skills and improve information exchange.
Education
Bachelor of Technology (B.Tech) - Electrical Engineering
Swami Keshvanand Institute of Technology
Jaipur06-2018
Senior Secondary (Class XII) -
Bikaner Boys School
Bikaner05-2014
Skills
Consultative Selling
Client relationship management
Salesforce Lightning
Microsoft Excel
Problem Solving
Cross-Functional Collaboration
Adaptability
Communication Skills
Certification
Regional Expertise – Maldives Tours | Thrilosophilia | August 2025, Recognized for demonstrating commendable Regional Expertise and successfully achieving the required performance benchmark in Maldives Tours.
Timeline
Sales & Business Development Associate
THRILLOPHILIA
04.2025 - Current
Process Associate
KNACK GLOBAL
05.2024 - 03.2025
Bachelor of Technology (B.Tech) - Electrical Engineering
Swami Keshvanand Institute of Technology
Senior Secondary (Class XII) -
Bikaner Boys School