Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Diya Khandelwal

Pune

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Sales Executive

GirnarSoft
Jaipur
10.2021 - 02.2022


  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.

Executive CRCM

Vipul Medcorp
Jaipur
06.2021 - 09.2021
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Increased customer satisfaction by resolving issues.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked with customers to understand needs and provide excellent service.
  • Monitored company inventory to keep stock levels and databases updated.
  • Developed team communications and information for meetings.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Used Microsoft Word and other software tools to create documents and other communications.

Customer Care Executive

Au Small Finance Bank
Jaipur
07.2020 - 02.2021
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Conducted surveys to determine customer opinion of products and services.
  • Took ownership of customers issues to follow problems through to resolution.
  • Provided customers with updates and periodic statements on service developments and changes in trends.
  • Kept accurate records of all customer interactions and transactions.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained and managed customer files and databases.
  • Communicated with customers to identify needs and expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Warren Academy School
Jaipur
04.2001 -

BBA - Retailing

Jaipur National University
Jaipur
06.2020 - 06.2022

MBA - Marekting , International Business

ISMS (Sankalp Business School)
Pune
07.2022 - Current

Skills

    Active Listening

undefined

Accomplishments

    Completed Digital Marketing course , Amazon FBA basics course , Canva and Public speaking course.

Timeline

MBA - Marekting , International Business

ISMS (Sankalp Business School)
07.2022 - Current

Sales Executive

GirnarSoft
10.2021 - 02.2022

Executive CRCM

Vipul Medcorp
06.2021 - 09.2021

Customer Care Executive

Au Small Finance Bank
07.2020 - 02.2021

BBA - Retailing

Jaipur National University
06.2020 - 06.2022

High School Diploma -

Warren Academy School
04.2001 -

Similar Profiles

CREATE PROFILE
Diya Khandelwal