Dominic Antique
St thomas mount chennai
Summary
Experienced Accounts Receivable professional with 6 years in healthcare and medical billing. Skilled in claim resolution and client relationship management, leveraging strong communication and negotiation abilities. Holds a Bachelor’s degree in English, contributing to effective verbal and written communication. Committed to organizational success through meticulous organization and attention to detail.
Overview
6
6
years of professional experience
Work History
Senior Client Partner
Access Healthcare
Ambattur Chennai
05.2022 - Current
- Protected confidential client information for official use only.
- Coached and motivated team to exceed revenue targets.
- Executed daily tasks with accuracy and efficiency.
- Collaborated with team members to fulfill project objectives and deadlines.
Senior Process Associate
AGS Healthcare
Prince Infocity 2 Chennai
03.2021 - 04.2022
- Reviewed daily operations to ensure adherence to company policies.
- Collaborated on process optimization initiatives to enhance workflow efficiency.
- Resolved escalated customer issues promptly, ensuring satisfaction with provided solutions.
- Worked with team members to streamline workflows across various projects.
Customer Care Senior Representation
NTT DATA
Porur DLF Chennai
05.2019 - 02.2021
- Proposed innovative solutions that improved team performance and outcomes.
- Executed daily tasks with precision and efficiency.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Enhanced customer satisfaction by resolving problems with effective and friendly service.
Education
Associate of Arts - English Literature
Presidency College
Marina Beach Chennai05-2019
High School Diploma -
St Bede's Anglo Indian Higher Secondary School
Santhome05-2015
Skills
- Team collaboration
- Client confidentiality
- Problem solving
- Adaptability to change
- Time management
- Call documentation skills
- Excellent communication
- Process optimization
Timeline
Senior Client Partner
Access Healthcare
05.2022 - Current
Senior Process Associate
AGS Healthcare
03.2021 - 04.2022
Customer Care Senior Representation
NTT DATA
05.2019 - 02.2021
Associate of Arts - English Literature
Presidency College
High School Diploma -
St Bede's Anglo Indian Higher Secondary School