DOMINIC COELHO
Senior Key Account Manager
Chennai
Summary
Dynamic B2B sales leader with 14+ years of experience driving revenue growth and managing key accounts. Proven success in exceeding sales targets, expanding portfolios, and aligning SaaS solutions with client needs. Skilled in sales pipeline management, lead generation, CRM utilization, and strategic negotiations. Expertise in market research, competitive analysis, and developing targeted sales strategies. Proactive in identifying cross-selling and upselling opportunities to maximize client retention and revenue. Results-driven, organized, and capable of managing multiple priorities with a positive attitude.
Overview
15
15
years of professional experience
17
17
years of post-secondary education
Work History
Senior Key Accounts Manager
Paytm
02.2023 - 04.2024
- Overachieved onboarding targets by 120% consistently over 11 months
- Spearheaded the ONDC Vertical, onboarding top F&B brands and growing accounts from 100 to over 500 on Paytm Deals.
Business Development Manager
Magicpin (Zomato Funded Company)
02.2022 - 02.2023
- Led a team of 12+ BDRs to vote as the top-performing team for Q1 2022-2023
- Spearheaded the launch of the brand in Chennai, accelerating user base growth and generating revenue.
Account Manager - Client Success
Times Internet Limited - Dineout Inresto
Bangalore
04.2016 - 02.2022
- Assisted clients in identifying target customers and personalizing experiences to re-engage with them effectively
- Pitched 360 SaaS solutions tailored to microbreweries, pubs, and restaurants based on their specific requirements.
Account Manager - Marketing/Sales
Burrp
Bangalore
02.2014 - 04.2016
- Monitored accounts to develop and expand new business opportunities while strengthening relationships with existing clients
- Devised and executed brand awareness strategies through below-the-line (BTL) brand activation and cross-promotional activations.
Account Executive - Client Servicing/ Business Development
Carpedieum
Bangalore
10.2011 - 06.2013
- Generated revenue through proactive new business development initiatives
- Managed esteemed clients including Kingfisher, Trio World School, Larsen & Toubro, Jus Trufs, and Komatsu, among others.
Client Servicing and New Business Development
Wings Brand Activations
11.2010 - 05.2011
Search Quality Analyst
Yahoo
05.2009 - 09.2010
Education
Bachelor of Commerce - undefined
St. Joseph College of Commerce, Bangalore
06.2004 - 05.2007
ICSE - ISC - undefined
Frank Anthony Public School, Bangalore
06.1990 - 05.2004
Skills
Sales Planning & Execution
Presales & Post-Sales Support
Client Relationship Management
Superior Organization Skills
Business Intelligence
Program Management
Program Evaluation Skills
SaaS Software Solutions
Industry & Product Research
Corporate Communication
Customer Service Excellence
Business Growth Modeling
Revenue Growth
Sales Forecasting
Sales Strategy
Negotiation Skills
Customer Success
B2B Sales
Competitive Analysis
Market Research
Territory Management
Relationship Building
Sales Cycle
Value Proposition
Cold Calling
Accolades
- Dineout Delight Award, 06/2016, Recognized for outstanding performance and contribution to customer satisfaction within four months of joining Times Internet Limited - Dineout.
- R&R Award, 02/2021, Awarded for achieving the maximum number of clients on the instant discount offer on Dineout applications (Android and iOS) in the country for February 2021.
Timeline
Senior Key Accounts Manager
Paytm
02.2023 - 04.2024
Business Development Manager
Magicpin (Zomato Funded Company)
02.2022 - 02.2023
Account Manager - Client Success
Times Internet Limited - Dineout Inresto
04.2016 - 02.2022
Account Manager - Marketing/Sales
Burrp
02.2014 - 04.2016
Account Executive - Client Servicing/ Business Development
Carpedieum
10.2011 - 06.2013
Client Servicing and New Business Development
Wings Brand Activations
11.2010 - 05.2011
Search Quality Analyst
Yahoo
05.2009 - 09.2010
Bachelor of Commerce - undefined
St. Joseph College of Commerce, Bangalore
06.2004 - 05.2007
ICSE - ISC - undefined
Frank Anthony Public School, Bangalore
06.1990 - 05.2004