Dr. Sripad Raj Karanam
Bengaluru
Summary
Expert in outcome-driven business and management consulting, specializing in Digital Transformation Strategy and Business Process Optimization across Healthcare IT, Supply Chain Management, Retail, FMCG, Life Sciences, and Pharma sectors. Proven track record in enabling clients to integrate advanced technologies such as Blockchain, Big Data analytics, AI, ML, and IoT into their operations. Over 19 years of diverse experience encompassing Business Process Operations, Presales Consulting, Business Analytics, Product Development, Marketing Strategy, Management Consulting, and Vendor Management.
Overview
22
22
years of professional experience
Work History
Director
Shrutva Ventures Private Limited
Bengaluru
07.2023 - Current
- Established specialized supply value chain network using advanced IT solutions in operations and finance.
- Led strategic initiatives that enhanced operational efficiency across the organization.
- Directed daily operations, ensuring compliance with applicable laws and regulations.
- Implemented quality control measures to maintain high company standards.
- Developed partnerships with key stakeholders, driving growth opportunities in FMCG distribution.
- Oversaw recruitment, supervision, and mentorship of staff to promote effective hiring practices.
- Cultivated relationships with stakeholders for support and funding on key initiatives.
- Managed crisis situations to minimize operational disruptions and protect company reputation.
- Oversaw budget management and resource allocation for maximum efficiency.
Senior Manager – Business Analysis
EXL Service.com India Private Limited
Bengaluru
01.2022 - 07.2023
- Product Owner and Business Analyst for a healthcare insurance product development project.
- Built digital transformation solutions for payers and providers for their under-recoveries in their revenue cycle management (RCM).
- Identified new offerings for post-claim payment audit cycle recoveries, and identifying fraud, waste, and abuse in those claims.
- Worked on RFPs, RFIs, and EOIs in the areas of healthcare insurance operations, payment integrity, and digital transformation opportunities.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
Principal Consultant and Senior Business Analyst
Block Gemini Technologies FZ LLC.
Dubai
12.2017 - 06.2019
- Product owner and Strategist: Conceptualized and developed a state of art Supply Chain Management (SCM) product on Blockchain technology.
- Product Implementation: Completed 2 large Blockchain SCM implementations for a leading Third Party Logistics company and leading pharmaceutical distributor in the Middle East. Currently both the projects are in advanced phases in production.
- Presales Consulting: Provided solutions for many complex RFPs, RFIs and EOIs including bids for United Nations, a very large telecom company on SCM Blockchain solution. A government law enforcement agency in Dubai to bring multiple stakeholders under single platform.
- Product Marketing: Modularizing the product and be able to sell the product as Software as a Service (SaaS) offering. Identified and developed Go to Market (GTM) strategy to bring quick adaptation of the product.
- Business Process Consulting for process improvement for a large FMCG products profitability in their business operations.
Senior Business Analyst
IBM India Private Limited
Bangalore
03.2011 - 11.2017
- Blockchain consultant and SME for an IBM internal pilot project on HR Benefits on Blockchain and Electronic Health Records on Blockchain.
- Release Management specialist: I was responsible for complete Release Management life cycle which included Risk Management, Root Cause Analysis, co-ordination with multiple tech groups and client interaction management.
- Business Analyst: My major contribution was as a Business Analyst for a major US healthcare payer process for their internal Benefits Managements systems maintenance and enhancements projects.
- Presales Consulting: I have worked on multiple RFPs, EOIs and RFIs as a SME by providing solutions bidding process.
Senior Associate Business Analyst
Mphasis Limited
Mumbai and Bangalore
12.2007 - 03.2011
- Lead Business Analyst and SME for a Healthcare product development project. Lead a team of 20 including 10 Business Analysts and 10 UI Analysts.
- Drafting of Use Cases, BTRDs, SRS, Test Cases, Functional review etc. were part of the responsibility.
- Presales Consulting for RFPs, RFIs, EOIs etc. Prototype development in the area of Life Sciences, Healthcare Payer and Provider area.
- Consulting: GAP analysis for ICD 10 implementation.
- Testing and Quality Assurance: Requirements traceability matrix (RTM); Manual and Functional testing; root cause analysis (RCA) of the defects.
Process Analyst
FCG Software and Services India Private Limited
Bangalore
04.2005 - 11.2007
- Liaising with Benefits Analysts & Marketing team to understand the benefits of the employees and members of Group Insurance Plans.
- Generation of Certificate of Coverage for a major US Healthcare Payer for their Employer customers.
Medical Officer
Medi Assist India Private Limited
Bangalore
08.2005 - 03.2006
- Executed adjudication of hospital insurance claims for group and individual customers.
- Collaborated with development teams to automate claim adjudication processes.
- Conducted risk profiling of providers to assess reliability.
- Performed fraud analysis to detect fraudulent claims.
- Coordinated with cross-functional teams to drive project completion and achieve objectives.
Process Associate
Hinduja TMT Limited
Bangalore
12.2003 - 06.2005
- Performed the role of a SME in the area of Healthcare insurance
- Mentoring for new trainees in health insurance basics.
- Adjudication of hospital and medical claim processing for a major U.S. healthcare payer.
- Provided service and attention to customers in email communications regarding their claim-related queries.
Education
Bachelor of Dental Surgery (B.D.S) -
Rajiv Gandhi University of Health Sciences
Bangalore01.2003
Licentiate Certificate -
Insurance Institute of India
MumbaiPAHM - AHM 250 Certification
American Health Insurance Plans Organization
Skills
- Digital transformation
- Stakeholder engagement
- Client relations
- Business process improvement
- Requirement elicitation
- Project management
- Software development life cycle
- Problem solving
- Effective communication
- Product management
- Business process mapping
- Business planning
- Requirements gathering
- Industry knowledge
- Agile methodologies
- Gap analysis
Timeline
Director
Shrutva Ventures Private Limited
07.2023 - Current
Senior Manager – Business Analysis
EXL Service.com India Private Limited
01.2022 - 07.2023
Principal Consultant and Senior Business Analyst
Block Gemini Technologies FZ LLC.
12.2017 - 06.2019
Senior Business Analyst
IBM India Private Limited
03.2011 - 11.2017
Senior Associate Business Analyst
Mphasis Limited
12.2007 - 03.2011
Medical Officer
Medi Assist India Private Limited
08.2005 - 03.2006
Process Analyst
FCG Software and Services India Private Limited
04.2005 - 11.2007
Process Associate
Hinduja TMT Limited
12.2003 - 06.2005
Bachelor of Dental Surgery (B.D.S) -
Rajiv Gandhi University of Health Sciences
Licentiate Certificate -
Insurance Institute of India
PAHM - AHM 250 Certification
American Health Insurance Plans Organization