Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Dudekula Usanaiah

Dudekula Usanaiah

Kurnool

Summary

Over 12 years of experience in health insurance industry with a strong record in driving branch growth and developing high-performing sales teams. Expertise in strategic planning, compliance management, and market share expansion through effective team and agency development. Leadership approach emphasizes data-driven decision-making and a thorough understanding of customer needs, ensuring successful branch operations and achievement of performance targets. Dedicated to promoting a culture of integrity, accountability, and continuous improvement.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Branch Manager

Aditya Birla Health Insurance CO.Ltd
Kurnool
05.2024 - Current
  • Spearheaded operations for Tied & APC Agency, achieving 150% of annual GWP targets for FY 2024–25.
  • Recruited and trained team of 12 FLS and 10 agency partners to enhance service delivery.
  • Implemented customer engagement plan, resulting in 30% increase in renewals.
  • Conducted performance reviews, established KPIs, and executed strategies to boost productivity.
  • Organized health awareness campaigns and customer meetings to promote brand visibility.
  • Ensured compliance with IRDAI regulations and maintained internal audit standards.

Senior Sales Manager

Star Health and Allied Insurance Co.Ltd
Nandyal
11.2013 - 04.2024
  • Lead a team of 10 sales managers and over 180+ agents to enhance sales performance for insurance products.
  • Consistently surpassed monthly and quarterly sales targets, driving Branch revenue growth with a 6 Cr Premium Portfolio.
  • Developed a strong agent network through effective recruitment, training, and activation strategies in rural markets.
  • Facilitated weekly performance reviews to improve advisor productivity and conversion ratios through personalized coaching.
  • Implemented awareness camps to enhance customer engagement and product knowledge.

Education

Bachelor of Science - Computers

SK University
Ananthapur
06-2004

Skills

  • Administration of branch operations
  • Team building and leadership
  • Development of agent channels
  • Customer relationship strategies
  • Revenue generation and target achievement
  • Knowledge of products
  • Upselling and cross-selling skills
  • Adherence to regulatory standards
  • Management information systems reporting

Affiliations

  • As a branch manager, I believe being well-rounded is essential to leading effectively and creating a positive workplace culture. I balance my time between achieving business objectives, mentoring team members, and building strong client relationships. Outside of work, I stay grounded by engaging in community service initiatives and continuous personal development, such as attending leadership workshops and staying up to date with industry trends. I also prioritize health and family life to maintain the energy and clarity needed to perform at a high level. This balanced approach helps me bring empathy, strategy, and discipline to every aspect of my role.

Accomplishments

  • ABC Fast Starter Award Get a high-performance team that exceeded GWP targets by 150% for 2024-2025, 1st ranking in the region out of 22 teams from CEO Aditya Birla Health Insurance-2025
  • Best Quality Recruitment Champion Award from Zonal Head, Aditya Birla Health Insurance-2024
  • Super Star award for Zonal head Successfully onboarded and activation over 50 new agents, 200% of met or exceeded their first-year recruitments goals, Star Health Insurance-2016

Certification

  • 8 times Certificate of Appreciation from Agency Nation Head -Aditya Birla Health Insurance-2024
  • 5 Times Rayalaseema Golden Star Certificate Appreciation from Zonal head, Star health Insurance-2015-2020

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1

Timeline

Branch Manager

Aditya Birla Health Insurance CO.Ltd
05.2024 - Current

Senior Sales Manager

Star Health and Allied Insurance Co.Ltd
11.2013 - 04.2024

Bachelor of Science - Computers

SK University

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Dudekula Usanaiah