Sales Team Manager
Credex
11.2021 - Current
DULURU VINEELA
TEAM LEADER
Hyderabad,TG
Timeline
Customer Service Manager
PACIFIC EDUCARE
10.2017 - 11.2021
BACHELOR OF COMMERCE - MARKETING
AMBEDKAR UNIVERSITY
11.2007 - 11.2010
OFFICE ASSITANCESHIP - COMMUNICATUIN SJILLS
ANDHRA YUVATHI MANDALI
06.2003 - 03.2005
Work History
Sales Team Manager
Credex
11.2021 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
Customer Service Manager
PACIFIC EDUCARE
10.2017 - 11.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Education
BACHELOR OF COMMERCE - MARKETING
AMBEDKAR UNIVERSITY
JUBLEE HILLS 11.2007 - 11.2010
OFFICE ASSITANCESHIP - COMMUNICATUIN SJILLS
ANDHRA YUVATHI MANDALI
BARKATPURA 06.2003 - 03.2005
Skills
Data-driven decision making
Sales coaching
Sales team training
Verbal and written communication
Relationship building
Positive and upbeat
Goals and performance
Sales operation
Employee motivation
Sales operations
Rapport and relationship building
Product knowledge
Client relationship management
Sales processes
Training and development
Sales process
Goal setting
Continuous improvements
Sales expertise
Market research
Team oversight
New business development
Cold calling
Sales and market development
Work Preference
Work Type
Full TimeImportant To Me
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