Summary
Overview
Work History
Education
Skills
Personal Information
Professional Synopsis
Experience Timeline
Timeline
AccountManager
Durga Sai Pulagam

Durga Sai Pulagam

Krishna Dst

Summary

Dedicated to contributing to the Fintech ecosystem through the development of efficient, risk-optimized payment systems. Currently serving as a Senior Associate Software Engineer at Futurz Staffing Solutions Private Limited, specializing in digital payments, including cards, biometrics, and mobile payments. Engaged directly with clients at the National Payments Corporation of India (NPCI), leveraging expertise to drive innovation and enhance payment solutions. Committed to advancing technology that transforms financial transactions and improves user experiences.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Senior Associate Tech Support

Futurz Staffing Solutions Private Limited
12.2024 - Current
  • Currently working at client side as Associate in National Payments Corporation of India (NPCI)
  • Part of the FRM team, the system that integrates with RuPay, IMPS, UPI, NETC, BBPS, AePS, NFS
  • On-Board the Indian Banks on to the FRM system
  • Business Requirement gathering and documentation
  • Create the rules in the UAT environment
  • Testing the rules in the UAT environment
  • Implementation of the rules in production environment
  • Post Production support and issue resolution
  • Monitoring the rules behaviour and making appropriate customizations if required.
  • Analysis of issues / concerns which is raised by banks and coordination with the OEM teams for speedy resolution
  • Fintech through Digital Payments, (cards, biometrics, mobile payments)

Associate Online Systems

OLIVE CRYPTO SYSTEMS PRIVATE LIMITED
03.2022 - 12.2024
  • Worked in tandem with Bank teams and OEM vendors
  • Identify, define, prioritize, and measure key service delivery metrics to drive meaningful results.
  • Plan resources, develop budget estimates and drive the project through the entire SDLC.
  • Prepare internal and customer reports and identify and manage risks
  • Collaborate with other Project Managers, exchanging ideas, working on improvements of process both within the immediate team and across the company
  • Agile project management using tools like JIRA
  • Tracking bugs and fixing in time using tools like Bugzilla
  • Fintech through Digital Payments, (cards, biometrics, mobile payments)

Education

MBA -

K.G.R.L. COLLEGE (Autonomous)
01-2025

B. Com - undefined

DR B.V. Raju college
01-2021

Intermediate - undefined

Sri Sai Aditya Junior College
01-2018

Secondary Education - undefined

Sri Kakatiya Merit School
01-2016

Skills

Hadoop Database

Cassandra

Postgres SQL

Yuga byte

PUTTY

Windows

Linux

JIRA

Team leadership

Performance monitoring

Team supervision

Personal Information

  • Category: General
  • Father's Name: Srinivasa Rao
  • Blood Group: A+ve
  • Date of Birth: 28/05/2000
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Professional Synopsis

Senior Associate Software Engineer, Futurz Staffing Solutions Private Limited, National Payments Corporation of India (NPCI), 2024-12-01 to present, Hyderabad, The National Payments Corporation of India, the umbrella organization for payments and settlement systems in India, clocks 6 billion transactions a month from its ecosystem of 1100 + banks in India., On-Board the Indian Banks on to the FRM system, Business Requirement gathering and documentation, Create the rules in the UAT environment, Testing the rules in the UAT environment, Implementation of the rules in production environment, Post Production support and issue resolution, Monitoring the rules behaviour and making appropriate customizations if required., Analysis of issues / concerns which is raised by banks and coordination with the OEM teams for speedy resolution, Identify, define, prioritize, and measure key service delivery metrics to drive meaningful results., Plan resources, develop budget estimates and drive the project through the entire SDLC., Prepare internal and customer reports and identify and manage risks, Collaborate with other Project Managers, exchanging ideas, working on improvements of process both within the immediate team and across the company, Agile project management using tools like JIRA, Tracking bugs and fixing in time using tools like Bugzilla, Close coordination with Product, Business, Technology and Engineering teams, Worked in tandem with Bank teams and OEM vendors, The Fraud and Risk Management team at NPCI now manages 6 billion transactions a month with 1100 + Banks and being a part of the team has given me valuable insights into the functioning of large-scale payment systems

Experience Timeline

  • Futurz Staffing Solutions Private Limited, National Payments Corporation of India (NPCI), EFRM (ENTERPRISE FRAUD RISK MANAGEMENT), Senior Associate Tech Support, 2024-12-01 to present, Hyderabad
  • OLIVE CRYPTO SYSTEMS PRIVATE LIMITED, National Payments Corporation of India (NPCI), EFRM (ENTERPRISE FRAUD RISK MANAGEMENT), Associate Online Systems, 2022-03-01 to 2024-12-01, Hyderabad

Timeline

Senior Associate Tech Support

Futurz Staffing Solutions Private Limited
12.2024 - Current

Associate Online Systems

OLIVE CRYPTO SYSTEMS PRIVATE LIMITED
03.2022 - 12.2024

B. Com - undefined

DR B.V. Raju college

Intermediate - undefined

Sri Sai Aditya Junior College

Secondary Education - undefined

Sri Kakatiya Merit School

MBA -

K.G.R.L. COLLEGE (Autonomous)

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Durga Sai Pulagam