New ideas and innovation
Durgesh Nandni
Ajmer,RJ
Summary
Seasoned Technical Support Engineer versed in aiding customers with implementation of emerging technology. Expertise in Results-driven CCTV surveillance and installation specialist with 2 years of experience in designing, installing, and maintaining advanced security camera systems for residential, commercial, and industrial clients. Skilled in configuring IP, analog, and wireless CCTV systems, along with expertise in DVR/NVR setup, remote monitoring, and video analytics. Adept at conducting site surveys, troubleshooting technical issues, and ensuring compliance with industry standards to enhance security and surveillance efficiency. Strong knowledge of network integration, low-voltage wiring, and cybersecurity best practices for surveillance systems. Committed to delivering high-quality installations, system optimization, and exceptional customer service to meet clients' security needs.. Over all 8 years in software & hardware networking (infra) multiple support in global environment.
Overview
13
13
years of professional experience
2009
2009
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Tech Support Engineer
VISION INDIA SOFTWARE EXPORT LTD
01.2017 - Current
- A modern ICT (Information and Communication Technology) Computer Lab designed to enhance digital literacy, technical skills, and e-learning capabilities for students in government schools. Equipped with the latest hardware, software, and internet connectivity to support STEM education and digital empowerment.
- 541 High-speed computers with thinclients
- Printers, scanners, and projectors
- Stable power backup (UPS/solar-powered options)
- High-speed broadband/Wi-Fi connectivity
- Operating Systems (Windows/Linux)
- MS Office, LibreOffice, and educational software
- Cybersecurity and internet safety modules
- Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
- So far the FBC installations have been installed and there is no technical problem if they are over.
- Maintain MIS and mail draft to reporting manager.
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
- Develop a detailed project plan to monitor and track progress.
- Report and escalate to management as needed.
CCTV and Network Technician & Linux Based Confg.
ELLEEN TECHNOLOGIES
01.2023 - 03.2025
- Monitored live and recorded CCTV footage for security threats.
- Reported suspicious activities to law enforcement when necessary.
- Managed video storage and retrieval for investigations.
- Ensured compliance with privacy and data protection laws.
- Experienced CCTV Surveillance: 2 years of expertise in installing, maintaining, and monitoring security camera systems. Proficient in configuring DVR/NVR systems, troubleshooting technical issues, and ensuring optimal security coverage. Adept at working with IP cameras, analog systems, and video analytics software. Strong knowledge of access control integration and compliance with security protocols.
- Installed and configured CCTV cameras (IP, analog, PTZ) for commercial and residential clients.
- Set up and maintained DVR/NVR systems for optimal performance.
- Conducted routine maintenance and troubleshooting of surveillance equipment.
- Integrated CCTV systems, with access control, and alarm systems.
- Provided training to clients on system operation and remote monitoring.
- Installation and configuration of Linux versions 16.01 to 21 on PAL software.
Tech Support Engineer
TECH SMART INDIA PVT.LTD
04.2012 - 12.2015
- Helping customers solve technical issues with our widgets.
- Answering questions from customers and prospective customers about the features and capabilities of our widgets.
- Developing customer-facing documentation for our website on an as-needed basis.
- Communicating customer needs and wishes to our development and senior engineer staff.
Education
Secondary -
HPS SR SS
Ajmer, RajasthanSenior secondary - commerce
HPS SR SS
Ajmer, RajasthanB.Com - Business Management
MDS University
Ajmer, RajasthanM.Com - Bus.Admn
MDS University
Ajmer, RajasthanSkills
Certification
Extra Miler, 2012
Interests
Listening to news
Taking long drives
Bhajan
Cycling
Personal Information
- Father's Name: Mr. Goliram
- Mother's Name: smt. moharta devi
- Date of Birth: 11/08/92
Timeline
CCTV and Network Technician & Linux Based Confg.
ELLEEN TECHNOLOGIES
01.2023 - 03.2025
Tech Support Engineer
VISION INDIA SOFTWARE EXPORT LTD
01.2017 - Current
Tech Support Engineer
TECH SMART INDIA PVT.LTD
04.2012 - 12.2015
Senior secondary - commerce
HPS SR SS
B.Com - Business Management
MDS University
M.Com - Bus.Admn
MDS University
Secondary -
HPS SR SS
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