ALI KHAN
Bengaluru
Summary
Skilled in customer success marketing, content strategy, data analysis, and team leadership. Proven ability to develop and execute successful campaigns. Strong communication and collaboration skills, adept at managing cross-functional teams. Results-driven with knack for analyzing market trends and consumer behavior. Ready to leverage my skills to drive growth and success in your team.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Accenture (Client: Flipkart)
09.2024 - Current
- Managed the Footwear category, overseeing inventory, pricing, and promotional strategies to drive category growth
- Collaborated with cross-functional teams including marketing, supply chain, and vendor management to align category goals with organizational objectives
- Built relationships with key vendors, negotiating terms to secure better margins and exclusive partnerships
- Spearheaded seasonal campaigns, achieving a 20% YoY increase in category sales
- Monitored market trends and customer preferences, adjusting strategies to maintain competitiveness
Business Development Associate
Byju's (Think & Learn Pvt. Ltd)
11.2021 - 11.2022
- Delivered annual revenue of 95 Lakhs as an individual contributor in B2C and B2B sales
- Set up dashboards for performance monitoring and implemented strategies to meet weekly sales targets
- Expanded market presence in two new cities, contributing to organizational growth
Senior Customer Service Associate
Ebix Cash Pvt Ltd
11.2020 - 11.2021
- Tracked daily sales targets, motivating self and team towards achieving and exceeding goals.
- Coordinated with the merchandising team to set up attractive displays and seasonal promotions.
- Negotiated with suppliers to resolve product issues on behalf of customers, securing replacements or refunds when necessary.
Customer Service Associate
Mega Cabs Pvt Ltd
10.2018 - 10.2020
- Implemented stress management techniques for handling high-volume call periods, maintaining composure and professionalism.
- Orchestrated the implementation of a new CRM system, enhancing data accuracy and customer relationship management.
- Utilised advanced Excel functions and data visualisation tools to present findings effectively.
Education
Bachelor of Business Administration - (Management)
HKBK Group Of Institutions
2021
Skills
- MS Excel
- CRM
- Sales Planning
- Leadership
- Campaign Execution
- Business Development
- Brand Management
- Negotiation
- Team Management
- B2B
- B2C
- Advertising
- Account Management
- Data Analysis
- Inside Sales
- E-Commerce
Timeline
Key Account Manager
Accenture (Client: Flipkart)
09.2024 - Current
Business Development Associate
Byju's (Think & Learn Pvt. Ltd)
11.2021 - 11.2022
Senior Customer Service Associate
Ebix Cash Pvt Ltd
11.2020 - 11.2021
Customer Service Associate
Mega Cabs Pvt Ltd
10.2018 - 10.2020
Bachelor of Business Administration - (Management)
HKBK Group Of Institutions
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