Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Interests
Timeline
EASHITA MOHANTY

EASHITA MOHANTY

Electronics And Telecommunication Graduate
Whitefield,Bangalore
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

An analytical Engineering graduate, technical support person and an Enthusiastic HR intern motivated to learn & excel in the HR industry having a base experience in technical support and operation, resolving issues quickly and delivering high levels of client satisfaction along with excellent management and planning skills.

Overview

3
3
Languages
16
16
years of post-secondary education
1
1
year of professional experience

Work History

Technical Support Engineer

HP inc.
Bangalore, Karnataka
06.2020 - Current
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed as well as configured hardware, devices and software to set up work stations for clients.
  • Collaborated with vendors to locate replacement components and resolve advanced problems of the client
  • Built up an excellent two way communication with the client
  • Responded to support requests from clients and patiently walked individuals through basic troubleshooting tasks all the while making sure the end user has a flawless experience with support to build up the client base.
  • Client focused job role ,highly prioritizing client satisfaction
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

HR Intern

Quest Global
Bangalore, Karnataka
02.2020 - 03.2020
  • Verified and investigated employment claims and data using KPMG and Auth Bridge Verification platform.
  • Assisted the management with making key decisions by performing background checks on employees and updating the employee excel sheet with all verified data and information.
  • Communicated with the employees via mail/telephone to gather pending information for completion of background verification.
  • Accompanied to meetings and presentations within the team.

Education

Bachelor of Technology - Electronics And Telecommunication

C.V.Raman College Of Engineering, Bhubaneswar,Odisha
04.2015 - 06.2019
  • Graduated with GPA: 7.52

CBSE-12th - PCM

O.D.M Public School, Bhubaneswar,Odisha
04.2012 - 05.2014
  • Graduated with 70% Aggregate

CBSE 10th -

St.Xavier's High School, Bhubaneswar, Odisha
03.2002 - 03.2012
  • Graduated with CGPA 10.

Skills

Driven and determinedundefined

Accomplishments

  • First Prize in all India Symposium organized by National Bal Bhavan, New Delhi, under “Nationwide Drive against Alcoholism and Substance Abuse and Illicit Trafficking”
  • Certificate of Merit in Debate Competition held by His Excellency, the Governor of Orissa on the occasion of Anti Leprosy Day.
  • Certificate of Appreciation for consolation prize in English Elocution Competition held on the occasion of Vigilance Awareness Week by Nalco.
  • Certificate of Merit for the position of School Vice-Captain (2011-2012)
  • Certificate and Diploma by Pracheen Kala Kendra in Odissi Dance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Public Speaking

Dancing

Writing

Timeline

Technical Support Engineer - HP inc.
06.2020 - Current
HR Intern - Quest Global
02.2020 - 03.2020
C.V.Raman College Of Engineering - Bachelor of Technology, Electronics And Telecommunication
04.2015 - 06.2019
O.D.M Public School - CBSE-12th, PCM
04.2012 - 05.2014
St.Xavier's High School - CBSE 10th,
03.2002 - 03.2012

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EASHITA MOHANTYElectronics And Telecommunication Graduate