Established a customer service strategy and performance metrics to track, recording and analysing data for service effectiveness.
I gained skills in resource management, task prioritization, and effectively addressing customer needs.
I learned Excel and other Microsoft applications in my work, which has enabled me to achieve valuable solutions both effectively and efficiently.
Consultancy | CC-Customer Care
Education
M.B.A. - Banking & Finance
Parul University
Gujarat
01.2026
BBA - Finance
Softvision College, DAVV University
01.2024
12th - undefined
Mar Thoma Public School
Indore
01.2021
10th - undefined
Mar Thoma Public School
Indore
01.2019
Skills
Employee Relations
Customer Interaction
Critical Thinking
Resource Management
Time Management
Conflict Resolution
Microsoft Excel
Team Coordination
Communication Skills
Knowledge of Social Sector Financing
Understanding of SSE Framework
Corporate Social Responsibility
Social Services
Microsoft Word
Financial Planning
Data Analysis
Personal Information
Date of Birth: 01/15/03
Gender: Male
Marital Status: Single
Assessments Certifications
Listing on Social Stock Exchange, Knowledge of Social Sector Financing, Understanding of SSE Framework, Corporate Social Responsibility, Social Services, Microsoft Excel, Microsoft Word, NISM SSE (Social Stock Exchange) Certification designed to equip you with the knowledge and skills needed to understand, participate in, or support the operations of the Social Stock Exchange ecosystem in India.
Stock Valuation with Dividend Discount Model, Financial Planning, Data Analysis, Financial Analysis, Valuation, Capital Markets, Learned how to calculate the dividend growth rate and the cost of equity, applying these concepts to determine the fair price of a share using the Dividend Discount Model (DDM).
Mergers, Acquisitions, and Corporate Restructuring, 64 / 100, Strategic Analysis of M&A, Valuation Techniques, Risk Assessment and Mitigation, Financial Modeling, Offered by IIT Kharagpur through the NPTEL platform, focusing on the strategic, financial, and legal aspects of mergers, acquisitions, and corporate restructuring.
Senior Specialist, Live and Enterprise at Vimeo Technologies Private LimitedSenior Specialist, Live and Enterprise at Vimeo Technologies Private Limited