Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Personal Information
Experience
Timeline
Generic
Elanchezhian Ganeshan

Elanchezhian Ganeshan

Bengaluru

Summary

Dynamic Technical Lead with extensive experience at Wipro Limited, specializing in VMware Cloud Foundation and vSphere. Proven expertise in root cause analysis and vendor coordination, successfully upgrading VCF environments independently. Adept in ITIL processes and technical troubleshooting, driving efficiency and reliability in complex systems.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Technical Lead

Wipro Limited
Bengaluru
01.2022 - Current
  • VMware Cloud Foundation and vSphere. VMWare of VCF version 5.0.
  • Coordinating with Vendor for Handling the Global Customer Support as a Technical Support Engineer and Backline Support on the Escalation cases.
  • Reviewing the ESXi, vCenter, and Virtual Machine logs, and providing the root cause analysis.
  • Handling Technical lead position on VMWare Could Foundation Environment 4.5.0 and 4.5.1 Versions on vSphere 7.0.3 Version.
  • Attended the VCF Adaption Acceleration workshop in Deployment and host expansion activity.
  • Creating Run Book for all the Components upgradation in VCF environment.
  • Upgrading VCF 4.5.0 to 4.5.2 alone without taking support from vendor.
  • Performing the Precheck and addressing all the error before initiating the VCF Upgrade in SDDC Manager.
  • Addressing all the errors during the VCF Upgrade and Re trigger the upgrade.
  • Working on SOS(Supportability and Serviceability) health check scripts on SDDC Manager and addressing the errors reported in the SOS output.
  • Implementing the Yearly Site Recovery DR Drill and performing the Failover and Failback in Site Recovery Manager.
  • Upgrading the Site Recovery Manager Appliances.
  • Handling password rotation, update and Remediate from SDDC Manager.
  • Handling the VMWare Aria Suite Lifecycle Manager Environment for upgradation and end to end support.
  • Handling the VMWare Aria product components Automation, Operations, Operations for Log and Operations for Network Upgradation and Remediation tasks like password sync, inventory sync and vertical scaleup.
  • Coordinating with vendor for the Hardware replacement in case of hardware failure in the VCF Environment.
  • Handling Workspace one access (VIDM) cross region servers for user addition and group addition for all the components in cross region environment.
  • Handling Workspace one access Standalone server for NSX authentication related tasks.
  • Handling the Capacity Management in the VCF Environment.
  • Handling the Server Migration from Datacenter to Datacenter using HCX Migration Tool.
  • VMWare Cloud Foundation & vSphere. VMWare of VCF version 5.0.

Professional System Administrator 2

DXC Technologies
06.2019 - 01.2022
  • Company Overview: Wintel, VM Ware & VxRail HCI.
  • Windows 2008, 2012 and 2016, VM Ware ESXI, VCenter and Hyper-V Server Build, Administration and Technical troubleshooting.
  • Proven abilities in planning / implementing and executing support functions using IT as business Tool.
  • Server Basic Health Check of CPU & Memory Utilization, Analyzing of Knowledge in Performance Counter.
  • Representing the Change in CAB Call, Handling the MIR call for the Problem Investigation.
  • Working VxRail Code Upgrade, Pre check and post check using Vxverify Script.
  • Handling on P1, P2 Tickets & Change activities, VCenter to VCenter Host and Server Migration, Updating ESXI Bundles, DELL & HP firmware Upgradation.
  • Working with Datacenter Local Team and Assisting them for the hardware related issues.
  • Managing the MacAfee Servers and Troubleshooting the HIPS Client issues.
  • Analyzing the Memory Dump and Problem Investigating to provide the Fix to the BSOD errors.
  • Generating NMI Dump to investigate the problem in the servers and providing the solution.
  • Working on Hardware HP BL420C, Chassis 7000 & Dell Power Edge 730 Rack and VxRail E560F Servers.
  • Working on Dell ESRS, HP IRS and VMware alerts.
  • Managing VMware ESXI Servers with vCenter Server 5.5, 6.5, 6.7 and Cluster to Cluster Migration.
  • Handling, VM Capacity Management, P2V, V2V and VCenter to VCenter Migrations.
  • Build, configuring guest OS on ESXI 5.1, 5.5 6.5 and 6.7 Servers, upgrading VCenter Server and ESXI host using VCenter update manager.
  • Configuring vSphere HA, FT and DRS Clusters, VM Monitoring, vSphere Standard vSwitches and Distributed vSwitch.
  • Installing VMware Tools and upgrading VM hardware version, VM sever RDM to VMDK conversion.
  • Process Knowledge on Change Management, Incident Management, Problem Management and ITIL.
  • Wintel, VM Ware & VxRail HCI.

Wintel & VMware Administrator

HCL Technologies
06.2016 - 05.2019
  • Company Overview: Administration of Windows server 2003/2008/2012 and VMware in ITIL Process Environment.
  • VM Server, Physical Server Commissioning and Decommissioning.
  • Handling Incidents related to DNS, DHCP, DFS, Server Heartbeat failure.
  • Raid, ILO, DRAC Configuration and Firmware update.
  • Working with the vendors Microsoft, Dell and VM Ware to find the RCA and give a permanent fix.
  • Server Basic Health Check of CPU & Memory Utilization.
  • Problem Investigation (PBI) and Root cause Analysis.
  • Handling Standard Change Management.
  • Working in BMC Remedy ITSM Ticketing tool.
  • Troubleshooting MS Clustering & VM Ware Issues.
  • Working on Hardware HP, Dell & IBM.
  • Troubleshooting and handling end to end Server issues.
  • Handling Antivirus Symantec Definition related issues.
  • SCOM Remediation.
  • DRAC & ILO Remediation.
  • Handling Escalations, Lead and driving the shift.
  • Administration of Windows server 2003/2008/2012 and VMware in ITIL Process Environment.

Wintel & VMware Administrator

Alchemy Techsol India Pvt Ltd
06.2016 - 03.2017
  • Company Overview: Administration of Windows server 2003/2008/2012 and VMware in ITIL Process Environment.
  • VM Server, Physical Server Commissioning and Decommissioning.
  • Handling Incidents related to DNS, DHCP, DFS, Server Heartbeat failure.
  • Raid, ILO, DRAC Configuration and Firmware update.
  • Working with the vendors Microsoft, Dell and VM Ware to find the RCA and give a permanent fix.
  • Server Basic Health Check of CPU & Memory Utilization.
  • Problem Investigation (PBI) and Root cause Analysis.
  • Handling Standard Change Management Process.
  • Working in BMC Remedy ITSM Ticketing tool.
  • Troubleshooting MS Clustering & VM Ware Issues.
  • Working on Hardware HP, Dell & IBM.
  • Troubleshooting and handling end to end Server issues.
  • Handling Antivirus Symantec Definition related issues.
  • SCOM Remediation.
  • DRAC & ILO Remediation.
  • Handling Escalations, Lead and driving the shift.
  • Administration of Windows server 2003/2008/2012 and VMware in ITIL Process Environment.

Windows & VMware Administrator

Wizertech Informatics Pvt Ltd
09.2015 - 06.2016
  • Company Overview: Administration of Windows server 2003/2008/2012 servers and VMware Environment.
  • Hands on experience on AD, DHCP, DNS management and its troubleshooting.
  • Preparing health checkup report for servers using Nag iOS monitoring tool.
  • Monitoring the serves and IPLC links through Nag ios Monitoring tool.
  • Worked on Hardware HP BL420C, Chassis 7000& Dell Power Edge 730 Rack Servers.
  • Configuring IIS, NLB, SMTP and Renew of SSL Certificate.
  • Troubleshooting and handling end to end Server issues.
  • Handling Antivirus server, Symantec, compliance monitoring of servers.
  • Knowledge on V-Motion, HA, DRS, and OS level Clustering as per the client request.
  • Configuring Nic teaming through HP NCU.
  • Firmware upgrading the HP servers.
  • Administration of Windows server 2003/2008/2012 servers and VMware Environment.

System Administrator

Dixit Infotech Pvt Ltd
02.2014 - 09.2015
  • Installing Windows operating systems.(Windows XP/7/2003/2008).
  • Installing Linux Operating system (Linux Mint & Ubuntu).
  • Troubleshooting Desktop computers using remote tools like RDC and through VNC.
  • Installation and Maintenance of Printers, and other accessories.
  • Creating and managing user accounts and Profiles in Active Directory.
  • Giving permissions to the users in Active Directory.
  • System support over phone & Remote.
  • Server Basic level network troubleshooting like Proxy Issues.
  • Installing, Configuring and Troubleshooting Local / Network Printers.
  • Configuring Email Account in MS Outlook.
  • Outlook issues like PST creation and troubleshooting PST.
  • Preparing Work Report, Monthly Status report and SLA Violation report Documents.
  • Co-ordinate with various Teams and giving first level support to Server level.

System Engineer

Crown Engineering Enterprises
06.2012 - 01.2014
  • Installing Windows operating systems.(Windows XP/7/2003/2008).
  • Installing Linux Operating system (Linux Mint & Ubuntu).
  • Troubleshooting Desktop computers using remote tools like RDC and through VNC.
  • Installation and Maintenance of Printers, and other accessories.
  • Creating and managing user accounts and Profiles in Active Directory.
  • System support over phone & Remote.
  • Server Basic level network troubleshooting like Proxy Issues.
  • Installing, Configuring and Troubleshooting Local / Network Printers.
  • Configuring Email Account in MS Outlook.
  • Outlook issues like PST creation and troubleshooting PST.
  • Preparing Work Report, Monthly Status report and SLA Violation report Documents.
  • Co-ordinate with various Teams and giving first level support to Server level.

Desktop Support Engineer L2

Syrma Technologies Pvt Ltd
07.2010 - 06.2012
  • Installation Windows operating systems. (Windows XP/7/2003/2008).
  • Configuring and Manage Firewall Fortigate60.
  • Managing Around 500 Desktops and 250 Laptops.
  • Installing and configuring Active directory, DNS and DHCP.
  • Installing and configuring Printer and Print Servers.
  • Creating and managing user accounts and Profiles and giving permissions to the users in Active Directory.
  • Adding the computer in the domain.
  • Creating GPO and assigning to the Groups and OUs.
  • Creating a Ghost image using the Hiren Boot.
  • Recovering the Deleted or Formatted Datas from the Hard disk using Easues Data recovery.
  • Installing and managing Symantec.
  • LAN Cable Routing and Crimping.
  • Working with Help Desk Tool OTRS 3.2.11.

Education

B.Sc - Information Technology

Anna University
01.2010

Skills

  • VMware VCenter
  • Log analysis
  • ITIL processes
  • Change management
  • Vendor coordination
  • Technical troubleshooting
  • Root cause analysis
  • VMware Cloud Foundation
  • Capacity management
  • vXrail on VCF
  • Async patch Tool
  • NSX
  • Site Recovery Manager
  • VMWare Aria Suite Lifecycle Manager
  • VMWare Aria product components
  • Workspace one access (VIDM)
  • HCX Migration Tool

Certification

VMware Certified Professional 8 - Data Center Virtualization (VCP8-DCV), Skillsoft Software Services

Languages

  • English
  • Tamil
  • Telugu

Hobbies and Interests

  • Long Ride
  • Cricket
  • Movies

Personal Information

Title: Technical Lead

Experience

13 Years 0 Month

Timeline

Technical Lead

Wipro Limited
01.2022 - Current

Professional System Administrator 2

DXC Technologies
06.2019 - 01.2022

Wintel & VMware Administrator

HCL Technologies
06.2016 - 05.2019

Wintel & VMware Administrator

Alchemy Techsol India Pvt Ltd
06.2016 - 03.2017

Windows & VMware Administrator

Wizertech Informatics Pvt Ltd
09.2015 - 06.2016

System Administrator

Dixit Infotech Pvt Ltd
02.2014 - 09.2015

System Engineer

Crown Engineering Enterprises
06.2012 - 01.2014

Desktop Support Engineer L2

Syrma Technologies Pvt Ltd
07.2010 - 06.2012

B.Sc - Information Technology

Anna University

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Elanchezhian Ganeshan