Elanchezhiyan Palanisami Elanchezhiyan
Pappireadipatti
Summary
Dynamic office assistant at Tamilnadu Grama Bank, recognized for exceptional customer service and adept problem-solving skills. Successfully collaborated with diverse teams to enhance performance and resolve issues, ensuring high customer satisfaction. Proficient in cash handling and committed to advocating for customer needs while delivering innovative solutions.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Tamilnadu grama bank
Office assistant
Samiyapuram xroad
03.2017 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
Education
Bachelor of Arts -
Vysya College
Salem 01.2012 - 09.2014
Government Higher Secondary School
Kalipetai Skills
- Customer service
- Cash handling
- Issue resolution
- Problem solving
- Computer skills
- Customer advocacy
- Social perceptiveness
- Public speaking
- Problem-solving
Languages
Tamil
First Language
English
Beginner (A1)
A1
Certification
- Recovery experiencer
- Loan details service pepole
- Essential servicer
- Good character aproching people
Timeline
Tamilnadu grama bank
Office assistant
03.2017 - 09.2024
Bachelor of Arts -
Vysya College
01.2012 - 09.2014
Government Higher Secondary School