Ellora Mitra

As Product Owner :

• Worked as a Product Owner for Deutsche bank's Non-Financial Risk Management and Compliance area for last 5+ years
• Oversaw entire development of various products on Business Continuity Management, Location Risk, Reporting, Access Management
• Worked closely with business to understand the requirements through interviews and workshops
• Acted as liaison between business and development teams to refine the requirements and incorporate features based on the business needs
• Converted features into user stories in alignment with product's vision and stakeholder's requirements
• Established user story acceptance criteria and refined stories with Scrum teams
• Owned and prioritized product backlog throughout product's life cycle
• Created product roadmap and made sure that it is aligned with product vision and is followed during product development
• Articulated product vision and user stories to the dev team in a way that is clearly understandable
• Demonstrated product features to stakeholders at the end of each sprint and PI
• Conducted UAT cycles
• Mentored team members to build knowledge base
  

Key Achievements :

• Collaborated with cross-functional teams to prioritize and deliver 10+ product features in each PI, consistently meeting project timelines
• Drove the creation and execution of a product roadmap, resulting in a 40% decrease in customer support tickets and increase in customer satisfaction level
• Facilitated the seamless integration of new features into existing products, leading to a 50% decrease in issues reported by customers during UAT
• Effectively negotiated sprint goals with the team, which resulted in minimizing delivery time substantially
• Early identification of gaps in requirements saved time and effort for both business and the technical team
• Oversaw user acceptance testing (UAT) processes, ensuring a 99% defect-free product release, and improved product quality
• Provided early feedback to dev team on the developed features, which helped them rectify issues faster and keep the delivery timeline intact

As Quality Assurance Engineer :

• Before moving to a PO role, I worked as Quality Assurance Engineer (manual & automation) for couple of projects within NFRM
• Implemented and executed comprehensive test plans, resulting in a 40% reduction in post-release defects
• Analyzed and documented test results, collaborating with the development team to improve software quality and user experience
• Led team of QA engineers, providing mentorship and guidance, resulting in their professional growth and a more efficient QA process
• Performed different types of testing - Black Box, system, integration, Functional, Regression, Browser compatibility, Security, Mobile device, Smoke and Sanity testing
• Developed and maintained automated test scripts using Cucumber-Selenium WebDriver, resulting in a 30% increase in testing efficiency
• Collaborated closely with cross-functional teams to ensure alignment on quality standards and best practices
• Played a pivotal role in successful project deliveries
• Worked extensively in ALM and Jira
• Created key test documents like Test Strategy, Test Plan, Test Risk Assessment, Test Evaluation report, Defect report etc.

Key Achievements:

• Thoroughly analyzed requirements and identified gaps at the very beginning of each PI, which helped team and business save 15% of efforts
• Consistently conducted thorough testing which contributed to an increase in product reliability and 40% decrease in defect leakage in production

• Worked on projects for some of the top hotels and vacation rental companies like Fairmont and HomeAway. Also worked for one of the e-Commerce giants - Digital River
• Led teams of QA engineers, providing mentorship and guidance
• Worked extensively on people management, hiring resources, asset acquisition, mentoring the team etc.
• Performed different types of testing - Black Box, system, integration, Functional, Regression, Browser compatibility, Security, Mobile device, Smoke and Sanity testing
• Analyzed and documented test results, collaborating with the development team to improve software quality and user experience
• Developed and maintained automated test scripts using Cucumber-Selenium WebDriver, resulting in a 30% increase in testing efficiency
• Collaborated constantly with dev team, client and higher management regarding requirements, testing status, defects, risks etc.
• Estimated project risks at the earliest and escalated the same to client and higher management
• Prepared key test documents like Test Strategy, Test Plan, Test Risk Assessment, Test Evaluation report
• Implemented and executed comprehensive test plans, resulting in a 40% reduction in post-release defects

Key Achievements :

• Thoroughly analyzed requirements and identified gaps at the very beginning of each PI, which helped team and business save 15% of efforts
• Consistently conducted thorough testing which contributed to an increase in product reliability and 40% decrease in defect leakage in production

• Worked in healthcare domain for client named Esprit
• Worked as manual tester and managed medium sized QA team
• Was involved in different types of testing - Black Box, system, integration, Functional, Regression, Browser compatibility, Smoke and Sanity testing
• Ensured constant co-ordination and effective communication with dev team, client and higher management regarding requirements, testing status, defects, risks etc.
• Estimated project risks at the earliest and escalated the same to client and higher management
• Prepared key test documents like Test Strategy, Test Plan, Test Risk Assessment, Test Evaluation report. Executed the test plan efficiently in order to ensure the delivery of bug free application within given timeframe

• Worked as a Sr. QA Engineer for various modules under the Clinical & Financial parts of the Soarian product (Healthcare domain)
• Had been involved in requirement analysis, test case preparation, review, execution, defect management, test report preparation etc.