Elstin Robert

Company Overview: ERP Software Development (Mining Industry):

• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
• Streamlined workflow for better productivity with the implementation of new software solutions.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges,conducting JAD sessions and collaborate on potential solutions.
• Conducted UAT testing and change management, reducing defects by 20% before deployment
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
• Wrote user stories, epics, and backlog items to support efficient development while managing JIRA workflows, sprint planning, and backlog grooming, resulting in a 25% improvement in team velocity.
• Collaborated with UI/UX designers to create wireframes and process flow diagrams
• Inventory Management: Streamlined stock tracking and reduced discrepancies by 18%
• Accounts & Finance: Automated invoice processing, reducing manual errors
• HR Management: Integrated payroll systems, improving processing efficiency

Company Overview: BFSI& EdTech

BFSI Projects:

• Spearheaded the development of an internal compliance checklist for KYC processes, which facilitated training sessions for 15+ team members and improved the efficiency of onboarding clients
• Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects
• Documented interface specifications for batch processing, APIs, and database design
• Developed UML diagrams, use case models, and data flow diagrams to visualize business logic
• Optimized workflow processes to enhance overall productivity and achieve operational excellence
• Developed financial models to project future growth scenarios, assisting in long-term strategic planning
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams

EdTech Projects:

• Designed LMS modules for student enrollment, course tracking, and user analytics
• Defined non-functional requirements for security, usability, scalability, and performance
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
• Created flowcharts, process maps, and use case relationships covering actors, preconditions, primary/alternate flows, exceptions, and postconditions
• Led change management initiatives, minimizing system downtime during upgrades and ensuring a smooth transition with minimal disruptions
• Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments
• Generated ad-hoc reports to evaluate specific business requirements