ELUMALAI D
Ponneri
Summary
Banking and sales professional with hands-on experience in relationship management, virtual banking support, and bancassurance sales. Proven ability in customer onboarding, lead generation, CRM handling, and product conversion. Seeking a Relationship Manager / Sales Officer role in a reputed private bank to contribute to customer growth and revenue generation.
Overview
2
2
Languages
15
15
years of professional experience
Work History
EXCUTIVE DUPTY SALES MANAGER
ADITYA BIRLA SUN LIFE INSURANCE CO LTD
Chennai
10.2025 - Current
- Directed strategic initiatives to enhance customer engagement and satisfaction.
- Collaborated with cross-functional teams to optimize product offerings and services.
- Managed client relationships to ensure consistent communication and support.
Personal Banker Sales
HDFC Bank Ltd
Ponneri
01.2023 - 01.2025
- Managed personal banking sales for savings and current accounts, life insurance, health insurance, fixed deposits, recurring deposits, and loans.
- Conducted cold calling and provided customer service to promote and sell insurance products
- A leading private sector bank in India offering a wide range of banking and financial services
Corporate Account Manager
Tata AIA Life Insurance
Ponneri
05.2022 - 06.2023
- Managed corporate accounts and developed customer relationships
- Handled cold calling and customer service for insurance products
- Collaborated in joint venture to create life insurance products
Assistant Manager
IndusInd Bank
Ponneri
10.2021 - 05.2022
- Opened corporate salary accounts and handled various banking products
- Promoted bike and health insurance, along with personal loans
- A private sector bank known for its innovative banking solutions
- Boosted Sales Performance: Increased sales by 20% through personalized banking solutions and strategic customer engagement.
- Optimized Operations: Reduced material dispatch time by 30% through streamlined processes and improved warehouse efficiency.
- Enhanced Customer Service: Achieved 95% customer satisfaction rate by enhancing service quality and responsiveness to client needs.
- Improved Quality Control: Implemented quality control protocols leading to 15% reduction in component defects.
Credit Card Sales Officer
HDFC Bank
Ponneri
11.2019 - 10.2021
- Involved in credit card sales operations and various banking products
- Worked towards upgrading credit and debit cards for existing clients
- A leading private sector bank providing a wide range of financial services
Technical Associate
Ashok Leyland Technical Center
Ponneri
04.2012 - 09.2019
- Conducted performance testing of automotive components and developed testing fixtures
- Managed warehouse operations for material dispatch and control
- A major manufacturer of commercial vehicles and engines
Education
B.E. - Mechanical Engineering
Vel Tech Engineering College
AvadiDME - Mechanical Engineering
Vel Tech Engineering College
AvadiSSLC -
GBHS School
PonneriSkills
Relationship Management
* Retail Banking Operations
* Customer Onboarding
Bancassurance Sales
*Cross-selling & Up-selling
*Lead Generation & Conversion
Strengths - Soft Skills
Excellent problem-solving skills and teamwork orientation
Languages
Tamil
First Language
English
Elementary
A2
DECLARATION
Hereby declare that the above-mentioned details are true to the best of my knowledge
Timeline
EXCUTIVE DUPTY SALES MANAGER
ADITYA BIRLA SUN LIFE INSURANCE CO LTD
10.2025 - Current
Personal Banker Sales
HDFC Bank Ltd
01.2023 - 01.2025
Corporate Account Manager
Tata AIA Life Insurance
05.2022 - 06.2023
Assistant Manager
IndusInd Bank
10.2021 - 05.2022
Credit Card Sales Officer
HDFC Bank
11.2019 - 10.2021
Technical Associate
Ashok Leyland Technical Center
04.2012 - 09.2019
B.E. - Mechanical Engineering
Vel Tech Engineering College
DME - Mechanical Engineering
Vel Tech Engineering College
SSLC -
GBHS School