ERIC RODGERS
SALES & MARKETING
ALLEPPEEY
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Assistant Manager
Eastend Hotels & Resorts
Alleppey
10.2022 - Current
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Managed sales promotions and marketing strategies on major social media sites.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Executive
Ramada Alleppey
Alleppey
01.2020 - 09.2022
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
Relationship Manager
Mahindra Holidays & Resorts Pvt Ltd
Trivandrum
10.2019 - 05.2020
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Facilitated workshops and seminars to educate customers on product features and benefits.
Reservations Sales Associate
Deshadan Resorts & Hotels Pvt Ltd
Kochi
07.2017 - 11.2018
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
Education
Bachelor of Arts - Business Administration And Management
05.2017 - 07.2020
High School Diploma -
06.2015 - 03.2017
No Degree - 10th
06.2010 - 03.2012
Skills
Sales & Marketing
MS Excel
MS Word
MS Outlook
Digital Marketing
Business administration
Business Development
Budgeting
Certification
Certification in MS Excel
Timeline
Assistant Manager - Eastend Hotels & Resorts
10.2022 - Current
Certification in MS Excel
09-2020
Certification in The Amazon FBA Masterplan
09-2020
Digital Marketing Secrets By Udemy
09-2020
Sales Executive - Ramada Alleppey
01.2020 - 09.2022
Relationship Manager - Mahindra Holidays & Resorts Pvt Ltd
10.2019 - 05.2020
Reservations Sales Associate - Deshadan Resorts & Hotels Pvt Ltd
07.2017 - 11.2018
Acharya Arts & Science College - Bachelor of Arts, Business Administration And Management
05.2017 - 07.2020
Government of Kerala Board of Higher Education - High School Diploma,
06.2015 - 03.2017
St Marys Residential Central School - No Degree, 10th
06.2010 - 03.2012