Hi, I’m
Eric Thomas
Business Development
Vasai
Summary
Motivational Inside Sales Manager recognized for leading teams in territory development and market share growth. Raises productivity with training, support and allocation of talents. Excels in competitive and fast-paced business platforms, elevating teams to top performance ranking.
Overview
4
years of professional experience
Work History
Apport Solutions Pvt LtdMumbai
Inside Sales Manager
01.2022 - 01.2023
Job overview
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Worked closely with other departments to promote products and marketing campaigns.
- Secured new accounts by strategically pursuing leads that were potentially huge clients in hindsight.
ByjusMumbai
Business Development Executive
07.2020 - 09.2021
Job overview
- Took responsibility to be the top contributor for my team in terms of revenue for myself and the team.
- Entered the top 10 charts in the mumbai region 3 times in a super competitive environment of 300-350 executives
- Communicated directly with customers and partners to build strong business networks and relationships.
- Hands on approach as it was door to door field sales.
SKY TV UKMumbai
Senior Customer Service Executive
12.2018 - 09.2019
Job overview
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Addressed on average 30 inbound customer calls daily.
- Conducted surveys to determine customer opinion of products and services.
- Informed customers of sales promotions and upsold them services, warranties or terms of sale and refunds or exchanges.
- Been in the top 20 consistently for upselling throughout the tenure.
Education
St. John College of Engineering And ManagementPalghar
Bachelor of Engineering from Computer Science
04.2001
Skills
Sales presentations
Sales Reporting
Trained in consumer marketing
Sales processes
Coaching and mentoring
Solution selling
Product branding
B to B sales
Accomplishments
- Started the first college fest Megaleio for my college
- Developed sales and marketing strategy for my previous organization.
- Top 20 amongst 1000s of contestants across the country for Speak for India, India's largest debate competition.
Timeline
Inside Sales Manager
Apport Solutions Pvt Ltd
01.2022 - 01.2023
Business Development Executive
Byjus
07.2020 - 09.2021
Senior Customer Service Executive
SKY TV UK
12.2018 - 09.2019
St. John College of Engineering And Management
Bachelor of Engineering from Computer Science
04.2001