Experienced Project Manager and Scrum certified Product Owner with demonstrated history of working in financial service industry. Skilled in Salesforce, Marketplace, Digital and Web platforms. Brings 12+ years of valuable expertise to forward company objectives. Extensive knowledge in Data Lake, API's and UI/UX.
• Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
• Developed and initiated projects, managed costs, and monitored performance.
• Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
• Eliminated discrepancies in progress by reviewing performance, spend and timeline.
• Domain Finance, Web Application
• Managing implementation of major / minor projects for partner portal used by external / internal partners like FOS
• Partners are consumer durable dealers, loan financing DSAs, independent agents, collection agencies etc
• Responsible for requirement prioritization basis revenue as a product consultant / business analyst
• Supports business teams for production bugs / errors
• Interfacing between business and delivery teams for project activities like requirement documentation, gap analysis, business UAT and timely production movement
• Projects – Carried out various projects directly impacting B2B module like Azure movement, Virtual EMI card, DSA Payout, DO integration, IMEI validation, Collection Receipting etc
Project management
Project planning and development
Advanced problem solving
Business process re-engineering
Systems Design Documentation
Functional & Business Requirements