ESHA SHAH

Partnered with the co-founder on strategic initiatives, business operations, hiring, and vendor management.

• Owned B2B sales, contributing approximately 40% of monthly revenue while managing Zoho CRM and vendor negotiations.
• Built processes and led a 10-member Tele-calling and CRM operations team, from hiring to execution.
• Developed and maintained comprehensive reports, ensuring accuracy and clarity for stakeholder review.

• Managed Zoho CRM for lead tracking, data hygiene, and B2B lead nurturing.
• Supported digital marketing and webinar execution for B2B lead generation.
• Curated client testimonials via data mining and CRM cleanup to strengthen brand credibility.
• Conducted market research to identify trends, informing product development and positioning.

• Managed end-to-end configuration and operations of the Vile Parle center, leading the 0-to-1 market-entry implementation.
• Achieved ₹41 lakhs in revenue in four months, utilizing consultative sales approaches and robust client acquisition efforts.
• Elevated lead conversion rates and optimized sales pipeline with Salesforce CRM utilization.

• Executed comprehensive marketing campaigns that increased bookings and expanded the customer base.
• Directed brand events to enhance visibility and strengthen customer engagement.
• Analyzed market trends and competitor strategies to optimize campaign ROI.